The TDC Group has appointed 46-year-old Jens Aaløse as
Senior Executive Vice President of the newly established business line TDC
Channels. An important piece has thus fallen into place in the extensive
organisational change in the Group, which was launched at the end of May.
As the head of TDC Channels, Jens Aaløse will become a member of the TDC Group's Executive Committee and will be responsible for close to 2,000 employees in the Group's support and service functions. He will also have the overall responsibility for the customer contact in the Group's call centres and in the digital media.
“With these organisational changes, we centralise all call centres and online customer contact across the Group with the clear objective of establishing a more modern and well-functioning approach to our customers. We want to realise the potential inherent in offering our customers more self-service, more options and online purchasing. With Jens Aaløse, we get the ideal person for putting this strategy into practice,” says President and CEO Carsten Dilling.
Jens Aaløse comes from a position as CEO of Danske Licens Spil, where he successfully manoeuvred the state monopoly gaming company into a position as the leading gambling operator in a liberalised market. Previously, Jens Aaløse has held management positions in SAS and in the Egmont Group.
“A company should be attentive to its customers, and TDC is incredibly privileged in this respect in that all Danes to some degree have an opinion about the company. I'm very much looking forward to bringing customers and the company closer to each other, not least on the digital platforms,” says Jens Aaløse.
At the same time, Martin Lippert will retire as President of TDC Operations and Group COO. Martin Lippert has accepted an offer for a position as CEO abroad, which he will take up on 1 November. Martin Lippert is resigning by mutual agreement with TDC and in light of the recently implemented restructuring.
“I would like to thank Martin Lippert for his hard work in TDC over the years. Martin has taken up a number of important management positions in our business and has had a huge influence on the successful modernisation and change which TDC has undergone in recent years,” says Carsten Dilling.
Until further notice, President and CEO Carsten Dilling will be handling the position as President of TDC Operations and Group COO.
With more than 280,000 km of fibre, copper and coaxial cables, the TDC Group is able to deliver telephony and Internet services to every household in Denmark. TDC has Denmark's most stable mobile network across the 2G, 3G and 4G technologies, covering approx. 99% of Danish households. TDC connects Denmark.