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Virgin Trains East Coast named Top UK Employer

Press Release   •   Feb 10, 2017 12:48 GMT

Virgin Trains East Coast was yesterday named one of the UK’s Top Employers.

As one of only 78 employers in the country to be certified by the Top Employers Institute, Virgin Trains East Coast joins the ranks with other major employers such as Asda, DFS, Harrods and Santander.

The news comes as Virgin Trains East Coast received over 15,000 applications for 78 train driver positions on the new Azuma trains.

Every year, the Top Employers Institute carries out annual research to identify leading employers around the world that provide excellent employee conditions, nurture and develop talent throughout all levels of the organisation and continuously strive to optimise employment practices.

Clare Burles, People Director for Virgin Trains East Coast said: “We’re proud to be named among the best employers in the UK. We take pride in our people, hiring only the best and helping them progress along the way. But our work doesn’t stop here. We will continue to focus on nurturing the talent we already have in the business, as well as recruit those people who we believe will help to take Virgin Trains East Coast from strength to strength and deliver amazing service to the millions of customers who choose to travel with us.”

Headquartered in York, Virgin Trains East Coast has around 2,800 employees at stations, depots and offices from Inverness to London who help to serve over 20 million customers per year

The Top Employers Institute assessed Virgin Trains East Coast employee offerings on the following criteria:

Talent Strategy

Workforce Planning

On-boarding

Learning & Development

Performance Management

Leadership Development

Career & Succession Management

Compensation & Benefits

Culture

To learn more about the Top Employers Institute and the Top Employers Certification, visit top-employers.com.

About Virgin Trains:

Stagecoach and Virgin are working in partnership to operate the East Coast and West Coast inter-city routes under the Virgin Trains brand. Together, they are on track to revolutionise rail travel across the UK.

The combined network connects some of the nation’s most iconic destinations including Glasgow, Liverpool, Birmingham, Manchester, Edinburgh, Newcastle, Leeds, York and London.

Virgin Trains is committed to delivering a high speed, high frequency service, offering shorter journey times, more comfortable travel and excellent customer service. Customers consistently rate Virgin Trains as one of the top long-distance rail franchise operators in the National Rail Passenger Survey (NRPS) commissioned by industry watchdog, Transport Focus.

On the East Coast route, £140m is being invested to create a more personalised travel experience. We have already invested £21m to completely revamp our existing fleet and customers can now benefit from 42 additional services (22,000 extra seats) per week between Edinburgh and London. 2018 will see the introduction of completely new Azuma trains being built in the UK by Hitachi.

The West Coast route has a proud record of challenging the status quo - from introducing tilting Pendolino trains, to a pioneering automated delay repay scheme and becoming the first franchised rail operator to offer m-Tickets for all ticket types.

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Press Office: 0845 000 3333.