Press release -
Video observability at your fingertips – introducing brand-new applications and capabilities with Agama Verifier ABR, Error Insights, Search and Explore, TV Set Analytics and much more…
LINKÖPING, Sweden – August 25, 2022 – Agama Technologies, the leading provider of powerful real-time video observability and analytics solutions, today launches version 8.0 of its video observability and analytics suite, which includes new and improved capabilities to streamline and help companies get faster results.
Version 8.0 of Agama Video Observability and Analytics solution adds new and improved applications, integrates closely between apps and streamlines the way containers and cloud video workflows are supported.
This new release is rich in new applications and updates, including a new set of analytics applications enhancing the video observability workflow. This includes a new Error Insights app for visualization and analytics of error codes from apps and devices, a Search and Explore app with fast and sophisticated device search, a brand-new interactive Device View to correlate and visualize performance and customer experience for the individual devices. 8.0 also has the TV Set analytics app to give insights into the type of TV sets used by the customer base and their performance, a vital insight for STB deployments.
As continuously, the integrations and plugins for video players and devices have been updated and new plugins added, making it easier than ever to integrate real-time customer performance and usage data from customer devices, including new plugins for Connected TVs.
Agama is also launching a new video QC solution - Verifier ABR – tailored for modern workflows with multi-profile assets, ensuring that ingested assets fulfill all quality requirements, lowering the time and effort spent managing the asset flow as well as reducing potential consumer complaints.
“Getting real-time insights are fundamental for the video operations, product, and management teams. By offering our unique solutions with innovative platform
features and professional services in the cloud, on-prem or hybrid, we provide the best capabilities to observe and understand the end-to-end service delivery and customer experience to ensure that operators can manage and evolve their video offerings in the best possible way” says Johan Görsjö, VP Product & Engineering at Agama.
“With the real-time insights and analytics enabled by our solution, operators and service providers will see a significant improvement in NPS score and operational effectiveness through data-driven decision making”, Johan adds.
For more information, visit https://www.agama.tv/8-0/
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Agama Technologies specialises in empowering video operators’ business processes with awareness and insights that can drastically lower operational costs and improve customer satisfaction. With extensive experience and an industry-leading solution for monitoring, analytics and visualisation of video service quality and customer experience, Agama helps operators to implement a data-driven way of working to assure optimal service quality, improve operational efficiency and increase customer understanding. Our solution empowers operations, product management, marketing and customer facing teams.
We have the privilege to work with more than 100 different service providers, network operators and broadcasters, including A1 Group, Altibox, Etisalat, KPN, Canal +, Sky UK, T-Mobile, TDC, Telenor and Vodafone.
The company is based in Linköping, Sweden, and is privately held. For more information, visit www.agama.tv
