Press release -
Carousel Logistics wins prestigious ‘Extra Mile’ Award at BIFA Freight Service Awards 2025
LONDON, UK – Carousel Logistics, European leader in high-performance service logistics, is proud to announce it has been named the winner of the Extra Mile Award at the 2025 British International Freight Association (BIFA) Freight Service Awards.
The BIFA awards are widely recognised as the pinnacle of achievement within the UK freight and logistics industry. The "Extra Mile" category is particularly competitive, honouring companies that surpass standard service levels through innovation, exceptional customer care, and efficient problem-solving.
Redefining efficiency in critical logistics
In awarding the trophy to Carousel, the BIFA judging panel highlighted the company’s ability to understand client needs:
“They demonstrated how designing solutions makes the customers’ supply chain more efficient, with reduced delivery times, improved cashflow, and greater accuracy.”
At the heart of this success is a commitment that fosters ongoing improvement and long-term success. Carousel follows a scalable "Design, Connect, Adapt" framework to ensure logistics solutions are never static, but instead evolve alongside the changing demands of the market.
Central to this is the dedicated operational and client services teams, who consistently go above and beyond to provide proactive support and identify opportunities for continuous improvement.
A word from leadership
Reflecting on the achievement, Andrew Lowery, UK Managing Director of Carousel, emphasised the human element behind the technology and transport:
"Winning the BIFA Extra Mile Award is a powerful testament to the dedication of our people. In our world, every shipment is a promise to our clients. Our customers operate in high-stakes environments where every minute counts, and going the extra mile is what we do, built into our DNA. This award proves that by focusing on tailored design and true ownership, we provide the peace of mind they need to keep businesses moving."
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Carousel is a Critical Service Logistics specialist, delivering high-value parts for performance and life-critical industries across Europe. We bridge the gap between complex supply chains and reliable operations, ensuring that when timing is everything, we deliver.
We provide end-to-end solutions for aftermarket and spare parts logistics where precision and business continuity are vital. Our bespoke designs focus on maximising parts availability and customer satisfaction while driving efficiency and uptime, inventory reduction, and streamlined returns cycle times.
We offer a comprehensive service suite, including first and final-mile options, field engineer support, and an extensive integrated air and road network. Complemented by customs brokerage and returns management, we are proud to partner with leading OEMs and blue-chip organisations across sectors including Agriculture, Automotive, Healthcare, MedTech, and EV Batteries.
Following a 2022 merger with DANX and investment from Axcel, we formed the DANX Carousel Group, a powerhouse providing tailored logistics across Northern Europe, Central Europe, the UK, and Ireland. Our capabilities have been further strengthened by the strategic acquisitions of Alltrans and Logik Logistics International, expanding our reach into on-demand and time-critical solutions. Today, we remain dedicated to our vision of being Europe's leading provider, empowering businesses to grow through specialist knowledge and an agile, comprehensive network.
For more information, please visit carousel.eu and follow our page on LinkedIn.
