Dysons Australia sets a new standard for public transportation with Consat Telematics

Dysons Australia reduced its fleet technology vendors from 13 to 6, while building a unified, data-driven platform for operations, analytics, and electromobility.

From fragmented systems to a unified platform

Dysons Australia is undergoing a major digital transformation to modernise its fleet and operations. By partnering with Consat Telematics, the organisation has moved from a fragmented technology landscape to a unified platform, setting a new benchmark for how public transportation can be managed and scaled.

When Chief Information Officer Mark Brown joined Dysons, he quickly identified a core challenge: the company’s vehicle technology environment was highly fragmented. The fleet relied on 13 different technology vendors and more than 60 applications, with systems that were poorly integrated and data spread across disconnected platforms.

Rather than continuing to build on this complexity, Dysons set out to fundamentally rethink its approach. The goal was to consolidate vehicle technology, standardise data across the business, and establish a scalable, future-proof digital platform to support operations, analytics, and electromobility.

Selecting the right technology partner

Following a comprehensive evaluation process involving more than 20 vendors, Consat Telematics was selected as a core technology partner, standing out significantly in both technical capability and data architecture.

From complexity to clarity

By implementing Consat Telematics, Dysons has reduced its vendor landscape from 13 providers to six, with a unified platform at the centre of its operations. The solution integrates key capabilities such as real-time fleet monitoring, vehicle telematics, passenger counting, driver support, and electromobility management.

By consolidating fleet and operational data into a single platform, Dysons has significantly strengthened its data capabilities and created a foundation for advanced analytics and performance reporting.

“We may not have the biggest fleet, but we definitely have the best data,”
— Mark Brown, CIO at Dysons

Real, measurable results

The transformation has already delivered tangible results.

Driver training time has been reduced from up to 10 days to just two, enabled by improved navigation and driver support tools. At the same time, the solution has simplified vehicle architecture, reduced hardware complexity, and lowered total cost of ownership over the lifecycle of the fleet.

Beyond operational efficiency, the new platform is enabling Dysons to create additional value through data. By sharing passenger data with government authorities, the company has strengthened partnerships and unlocked new opportunities for collaboration and funding.

Building the foundation for electromobility

Consat Telematics also plays a key role in Dysons’ long-term electromobility strategy. With a roadmap to introduce electric vehicles across the fleet, the platform supports EV monitoring, charging integration, and energy management at depot level.

By establishing a scalable and integrated digital foundation today, Dysons is well positioned to meet future demands from both passengers and public transport authorities.

A strategic partnership for the future

For Dysons, the collaboration with Consat Telematics goes beyond technology.

“Making the necessary transformation in our business required us to partner with solution providers who make us more competitive in delivering outcomes of value to our clients,”
— Andrew Jakab, Managing Director & CEO at Dysons

As the public transport industry continues to evolve, Dysons is demonstrating how a data-driven, integrated approach can unlock both operational efficiency and long-term strategic value.

Read the full reference case here.