Rab open first-ever consumer-facing Service Centre

British outdoor brand Rab (owned by Equip Outdoor Technologies Ltd.) announce the opening of their first-ever customer-facing Rab Service Centre. Located in Winnington, Cheshire, this new state-of-the-art facility revolutionises the way Rab serve their customers by making professional care and repair services directly accessible to the public.

The newly established centre features a fresh, modernised space staffed by a team of highly experienced professionals. Designed to serve as a blueprint for future locations, the facility offers the same meticulous attention to detail and product-extending repairs that Rab are known for, with the added convenience of in-house experts ready to assist customers on-site.

“We’ve been offering aftercare services for our gear since the 1980s, a tradition that began with our founder, Rab Carrington,” explains Matt Clarke, Head of Customer Experience at Rab. “This new Service Centre represents the next evolution in our commitment to product longevity and a conscious approach to outdoor gear use.”

This expansion underscores Rab’s dedication to circularity in the outdoor industry, making care and repair services more accessible to the general public. Globally, Rab are already repairing over 13,500 products and washing over 8,400 products annually in their Service Centres across the UK, US, The Netherlands, and Canada, with these numbers increasing year on year.

The new Service Centre hosts some of the most advanced laundry equipment in the industry. Starting next month, Rab will also launch wash services for non-Rab products in their UK Service Centres for the very first time, with plans to roll this out globally as capacity allows.

For more information on the Rab Service Centres, click HERE.