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Interview with Chedomir Dimitrovski: On Top of Jira & Jira Service Desk

Interview with Chedomir Dimitrovski: On Top of Jira & Jira Service Desk

Chedomir Dimitrovski, Support Manager at Seavus Managed Services, has been dedicated to customer support and service desk experience for more than 9 years. In this interview, he talks about the perks of having a self-service knowledge base and how Jira makes teams more agile.

Qinshift - Experience the shift

Qinshift is a European-based tech and consultancy company, that solves business challenges for forward-thinking companies worldwide. We specialize in building and designing software and delivering end-to-end enterprise solutions, UX and UI design, managed services, and product development offerings. Qinshift also provides tech consultancy services. We cater to a diverse clientele, including large telecom and satellite operators, financial & banking institutions, manufacturing and automotive companies, and mobility and health organizations, supporting their digital transformation journey. Qinshift has over 3500 employees worldwide.
Qinshift is in the process of merging with Avenga, an equal in size and value IT company. The merger will be completed in 2025. Both companies are part of the KKCG Technology pillar.