Hubspot rankar Vergic bland de bästa AI/Chatbotlösningar under 2020

I sin årliga rapport från Hubspot rankas Vergic Engage som en av de bästa chatbot lösningar på marknaden under 2020. Tillsammans med IMB Watson (även en partner till Vergic), Boldchat och LivePerson listas Vergic som en lösning som sticker ut med sin teknologi.

“Vergic offers an AI-powered chatbot that can serve as your businesses’ first line of customer support. Handle transactional chats and transfer more complicated problems to your actual customer service agents.

It’s like a hybrid chatbot that can boost your employees’ productivity.

By leveraging natural language processing and natural language understanding, Vergic can also perform sentiment analysis, share documents, highlight pages, manage conversational workflows, and report on chatbot analytics.”

Författare: Clifford Chi, Hubspot

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