How to give feedback that is heard, understood, motivational and acted upon!

Feedback Sandwich

Purpose and Objectives

High performance coaching and mentoring is a regular and continuous process. It is something that the leader does every day. The most effective means of raising performance with team members is small step, incremental feedback based coaching, using the feedback sandwich.

Using the feedback sandwich

The Feedback Sandwich is the most effective tool a caddy or leader can use to gain incremental improvements in performance.

Using the feeling of personal motivation and the power of the unconscious mind, a well-structured, fluent feedback sandwich can be delivered in a matter of seconds. The embedded performance improvement is accepted by the other person’s unconscious. It is possible that they have no conscious knowledge of the required improvement, but they will act on it.

Use this once a week to gain 50 or more small performance improvement a year.

ALWAYS prepare the sandwich BEFORE delivery.

Once your client has the hang of this, use the Feedback sandwich as a pre-session tool for your client to review themselves before the session.

Feedback Sandwich Caddy Template

Prepare beforehand. Note down 3 specific and work related things that YOU have observed:

Client_________________________________________________

Date__________________________________________________

1_____________________________________________________

2_____________________________________________________

3_____________________________________________________

What SPECIFICALLY, do you want them to improve?

______________________________________________________

Overall, what does this person do well (work-related)

______________________________________________________

Feedback Sandwich Client Template

Prepare beforehand. Note down 3 specific and work related things that YOU have done well since your previous session:

Name____________________________ Caddy:  _____________________

Date__________________________________________________

1_____________________________________________________

2_____________________________________________________

3_____________________________________________________

What SPECIFICALLY, do you need to improve or do better?

______________________________________________________

Overall, what have you done well (work-related)

______________________________________________________