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How to bring up the issue of prompt payment when your customer urgently needs your product or service

A customer calls and urgently needs you to provide your service. There's not enough time to highlight price and payment terms. The customer is happy with the speed of your response, but later balks at the price and payment terms. How do you emphasize the importance of your payment terms when there is very little time to do so? Insights from RIABU's Mark Laudi and Simon Littlewood.
  • License: All rights reserved
  • File format: .mp4
  • Length: 4:54


RIABU helps companies of all sizes – but especially SMEs – be first in line to get paid. We provide you with insights into the past payment conduct of prospects and customers, and how long they are likely to take to pay their invoices, based on the experiences of other suppliers. RIABU also helps you to get paid on time in the future, by giving you access to the RIABU Academy. There you can find expert advice, best practice guides, and peer forums to improve your policies and processes and ensure you get paid faster.

Press contacts

Mark Laudi

Mark Laudi

Press contact Managing Partner (+65) 6223 2249