Video -
Next-gen customer service
Subtonomy platform manages service quality assurance with the objectives to automate big parts of technical support while providing support staff with applications to better serve subscribers with complex technical issues.
This includes e.g., error prevention, data-based decision making, improved CS and CX, and uncovering new business opportunities.
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- License:
- All rights reserved
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- File format:
- .mp4
- Length:
- 1:42
Topics
- Innovations, inventions
Categories
- telecom
- automation
- customer service
- mobile network
- self-service
- 5g