Telavox Launches AI Voice Receptionist in Norway for 24/7 Business Support

Telavox, the mobile operator for businesses, is launching an AI voice receptionist that helps companies of all sizes offer faster, more accessible customer service – 24/7. The service is now live in Norway, with more markets to follow.

Automated all handling and appointment scheduling

The Telavox AI receptionist enables businesses to manage incoming calls, book appointments, and answer frequently asked questions – anytime, day or night. While staff focus on their core tasks, the AI receptionist takes care of bookings, reschedules, and cancellations, all seamlessly integrated with the company's telephony system. No more missed calls, manual administration, or scheduling conflicts – just a smarter, more efficient way to work.

“We see enormous potential in how AI can transform business telephony. Our AI receptionist makes it possible to deliver fast, personal service around the clock – while reducing the pressure on staff,” says Björn Tideman, CMO at Telavox.

Key Features of the AI Receptionist

• Immediate response with no wait time: The AI receptionist answers calls instantly and provides tailored information based on the company’s specific services, hours, and pricing.

• Custom voice and tone: Businesses can choose a voice that matches their brand and tone of communication, ensuring a consistent and professional caller experience. Support for various dialects is also available.

• Always-on service: The AI receptionist handles call routing, bookings, and customer inquiries even outside office hours, freeing up staff and improving service availability.

Now Available in Norway

The AI receptionist is currently live for businesses in Norway, offering a fully localized experience. Expansion to additional markets is planned in the near future.