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​Trustly and Collector Bank AB partner to offer Nordic merchants instant bank payments in the Collector Checkout

Press release   •   May 22, 2019 06:00 UTC

Mikael Anstrin, General Manager Payments at Collector Bank and Johan Nord, Chief Commercial Officer, Trustly

Stockholm, 22 May – Trustly is pleased to announce a new partnership with Swedish digital bank Collector. By adding Trustly’s instant and secure online bank payments into its checkout product, Collector streamlines the payment experience for the customers of hundreds of medium- and large-sized merchants across the Nordics.

Online bank payments are a popular payment method among Nordic shoppers. In Finland, for example, nearly 1 in 3 shoppers prefer to pay directly from their online bank. [1] Online banking payments are also one of the fastest-growing payment methods in EMEA, set to overtake both credit and debit cards in popularity by 2022. [2]

With Trustly’s fast, simple and secure online banking payment solution, Collector’s merchants can enable their Nordic customers to pay with a method they are familiar with. Collector can also offer high payment limits as well as instant refunds, a feature that is proven to increase customer loyalty. [3]

Mikael Anstrin, General Manager Payments at Collector Bank, says: “Trustly is a great match for Collector because its cross-border payment solutions are available in all of our existing markets and its vast coverage also opens up the opportunity for us to expand into new geographies. Further, the setup with Trustly is very efficient, which makes for a good operating partnership. Overall, we’re thrilled to be able to offer Trustly’s solution to our merchants.”

Johan Nord, Chief Commercial Officer at Trustly, says: “We’re delighted to partner with Collector and offer our fast, simple and secure bank payment solution to their hundreds of merchants. The partnership is very much aligned with our strategy of delivering the best, most versatile and, for PSPs as well as merchants, most operationally easy-to-use bank payment solution in the markets where we operate.

[1] PostNord, “E-Commerce in the Nordics,” 2018.
[2] Worldpay, “Global Payments Report,” 2018.
[3] Trustly, “Rethink your refunds, perfect your payments: How to unlock customer loyalty in eCommerce," 2018.

About Trustly

Founded in 2008, Trustly Group AB is a Swedish FinTech company that makes online banking e-payments fast, simple and secure. The company offers cross-border payments to and from consumer bank accounts at over 3000 banks in 29 European markets and connects businesses and consumers within e-commerce, travel, gaming and financial services. In 2017, 2018 and 2019, the Financial Times ranked Trustly as one of the fastest growing companies in Europe on the FT1000 list and in 2017 the London Stock Exchange recognized Trustly as one of Europe’s most inspiring, fast-growing companies.

Trustly has 300 employees and is headquartered in Stockholm, Sweden, with regional offices in Finland, Spain, Malta, Germany and the UK. Trustly is a licensed Payment Institution under the supervision of the Swedish Financial Supervisory Authority. Read more at

About Collector

Collector is an innovative, digital, niche bank that offers financing solutions to private and corporate customers. Operations are comprised of the Retail and Corporate segments. Within the Retail segment, the company is engaged in lending to private individuals, invoice and payments by instalments to e-commerce and retail companies, credit card services and deposits. The Corporate segment includes real estate credits, factoring and company credits directed mainly at small and medium-sized enterprises, debt collection on behalf of customers (assignment debt collection) and the acquisition of portfolios of overdue receivables.

The company has offices in Gothenburg (head office), Stockholm, Helsinki and Oslo. The Group consists of the parent company Collector AB (publ), wholly owned subsidiary Collector Bank AB, where the main business is conducted, Colligent Inkasso AB and Colligent Norge AS with business services and debt collection and Collector Ventures 1 KB with investments in Fintech. Collector AB (publ) is listed on Nasdaq Stockholm