Experts from across the Allianz UK business have collaborated in developing and building a cutting-edge machine-learning tool called ‘Incognito’. Incognito identifies potentially fraudulent claims, which are then referred to a fraud expert for thorough review and investigation.
In a recent personal injury case against an Allianz Commercial customer, claimant, Ms. Swift was found to be fundamentally dishonest, despite sustaining a fractured foot in a genuine fall. Her dishonesty over the cause of the accident was at the heart of the claim.
Allianz Insurance has appointed its new Approved Repairer Network for motor claims. All selected suppliers can repair electric vehicles and most sites have in-house ADAS recalibration. Approved bodyshops are able to provide green parts.
Allianz Insurance has added present position trackers to its Claims Hub, allowing brokers to get live status updates on five key aspects of motor claims.
Allianz Insurance has recruited a new head of motor claims and appointed three claims managers for property, injury and supply chain. Ian Kershaw joins from Co-op Insurance and Anthony Doyle from Crawford & Company, while Laura Bottomley and Sharon Carter are internal promotions.
Allianz Insurance and salvage and recycling company SYNETIQ have launched a digital platform that helps vehicle repairers source green parts.