Connexions Bury achieves ‘matrix’ standard

Connexions Bury, the information and support service for young people, has been awarded the national matrix standard kite mark.

This is a benchmark of quality assurance in the industry, and recognises excellent support for young people and the achievement of outstanding results.

Connexions Bury won the matrix standard after a three-day assessment which included interviews with young people, staff, and partners. 

The assessor, Mike Kermode, highlighted the following areas of strength:

·  The organisation has clearly defined aims and objectives that link directly to the corporate strategic aims.

·  Clear leadership and direction, particularly during the past 18 months when the organisation has had to cope with significant reductions in staff and funding. 

·  The organisation takes positive action in delivering its equality and diversity policies. 

·  Young people and staff have influenced the design and development of the service. 

·  The organisation has established an effective range of partnership and network links. 

·  The organisation uses its resources effectively. 

·  Connexions Bury makes effective use of technology. 

Mark Dennis, integrated youth support services manager, said: “Achieving the matrix standard is a high water mark for the Connexions Service. This follows many years of superb achievement which has enabled young people across the borough to fulfil their aspirations and make a successful transition into adult life. This is a fitting tribute to the inspirational work of Connexions staff, recognition of the strength of our partnership working with schools, colleges and training providers and, above all, a ringing endorsement from young people regarding the information, advice, guidance and support services we provide."

ENDS

Press release issued: 6 December 2012.

Picture attached: With the matrix award are (from left) Manni Dhokia, team manager (performance, planning and commissioning); Jarrod Preston (aged 17), Connexions customer; Mark Dennis, IYSS manager; Lewis Goodison (aged 16), Connexions customer; Vilma O'Shea, 14-19 team manager; and Adam Chester (aged 17), Connexions customer.