Press release -
Cover4Caravans recognised as a Feefo Gold Trusted Merchant for third year running
Cover4Caravans.co.uk – the caravan insurance specialists - are excited to announce that they have been awarded a prestigious Feefo Gold Trusted Merchant Accreditation 2018 for the third year in a row.
To receive this Gold Trusted Merchant accreditation, a business is required to achieve an average Service Rating of between 95% and 100% (based on 100 genuine customer reviews or more) on independent rating and review website Feefo.
This accreditation is unique in that it is based on the experiences of genuine, purchase-verified customers. The feedback left by customers over the course of 2017, and the consistently high scores in customer service throughout the year via Feefo, have earned Cover4Caravans this very important recognition.
Richard Burgess, Director at Cover4Caravans, says: “We are thrilled that our commitment to providing a consistent first class customer service has seen Cover4Caravans recognised as a Gold Trusted Merchant for the third year in a row. This award supports our continuing focus on the putting our customers’ interests first, treating them fairly, and communicating in a clear and fair way.
“It is also a much more beneficial award to us as it is independently accredited based on actual customer feedback and not something we simply bought or were awarded by the industry.
“We’re very happy that our service continues to meet high standards and we are also very appreciative to all of our fantastic and loyal customers for putting their trust in us.”
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Topics
- Media, Communication
Categories
- caravan insurance
- customer reviews
- feefo
- gold trusted merchant
- customer service
- caravan insurance award
About Cover4Caravans
With roots going back to 1946, our clients can benefit from over 70 years’ of experience in the caravan insurance marketplace. We are independent intermediaries and act on behalf of our clients in arranging their caravan insurances. Our service include advising clients on their insurance needs, arranging insurance cover with insurers to meet those requirements and help with any ongoing changes that have to be made to your caravan insurance policies.