Skip to content
ACC.  Internationally experienced
ACC. Internationally experienced

Press release -

Timeshare Advice Centre and American Consumer Claims celebrate US launch triumph

European Consumer Claims in Europe, American Consumer Claims in the US

European Consumer Claims (ECC)

American Consumer Claims (ACC) might be a relatively new name in the USA, but they have been timeshare claims and relinquishment market leaders in Europe since 2016. Across the Atlantic they are known as European Consumer Claims (ECC), and have helped thousands of people escape from unfair and unwanted timeshare contracts. They have also successfully claimed tens of millions of pounds in financial compensation for clients who were mis-sold memberships.

Many ECC/ACC clients were US or British citizens who needed to escape timeshare contracts in the US, Caribbean or Mexico.

ACC Track record: US resorts by relinquishment percentage

With consistent, 5 star reviews, glowing, audited customer video testimonials, enviable media coverage and a referenceable, industry-leading track record, a more robust expansion into the larger US market was the natural next step.

American Consumer Claims (ACC)

The US has a timeshare userbase almost 20 times the size of the UK, and their contracts are tougher. US timeshare owners are routinely locked into 'in perpetuity' memberships in the continental United States, Hawaiian islands, Caribbean and Mexico (among other places).

As the name suggests, these ownership terms can literally be forever. When the owner dies, it passes on with their estate to their often unwilling offspring.

American Consumer Claims was incorporated in the USA and officially launched on May 1st 2023, to bring their experience, expertise and reputation Stateside. Many of the highly experienced ECC staff are the same people managing ACC clients' cases in the US.

Land of the Free (from unwanted timeshare)

"We launched in the USA with a radio campaign in New York itself as well as others in surrounding states," says Timeshare Advice Centre (TAC) spokesperson Suzanne Stojanovic. "The response has been overwhelming, We had hundreds of enquiries and have an excellent track record with those relinquishments.

"With the success of this 'soft launch' ACC will expand its advertising outwards (through our new marketing brand My Timeshare Claim) to more and more states, until we cover the whole of the US."

Overjoyed clients

Without exception, ACC clients have all reported positive experiences from start to finish.

Keith Davis bought a membership of Holiday Inn timeshare resort while on holiday in North Carolina together with his wife Leslie, under what he describes as "extreme pressure."

The Davises tried to cancel within the recision period, but Keith says the timeshare company ignored him until a year later, when they began sending him threatening messages demanding management fee payments.

Keith got in touch with ACC and (his words)"in no time flat" we got his contract cancelled.

But don't take our word for it, click on the video below and let Keith tell you himself.

Keith Davis video testimony

Rosanne Alexander
similarly needed to get free from a burdensome ownership, and found ACC after a bad experience with Disgraced US firm Timeshare Termination Team. Her experience with ACC left her "jumping for joy."

Airline senior executive Andrew Stern praised ACC's "refreshing approach," after being freed from Oasis Lakes timeshare in Florida. Both of their spoken accounts can be found here on the ACC testimonial page.

Get in touch

"What clients are noticing is a significant difference in professionalism between ourselves and firms offering a similar service in the USA," says Suzanne Stojanovic.

"We deal with a lot of people who have previously had negative experiences trying to escape US timeshares," she continues. "To those people we say: 'Get in touch with us.

"You will see the difference straight away'."

Related links




TAC provides timeshare claims services, relinquishments expert advice and help

E: (for media enquiries):

T: (for media enquiries): +44 2039962044

E: (for client enquiries) EUROPE: USA:

T: EUROPE: +44 800 102 6070/+44 203 807 3388. USA: 1-888 203 5448/ 1-332 867 1213

Monday to Friday: UK timings: 9am-8pm. Saturday/Sunday closed. USA 9am -8pm EST. Sunday closed

Follow Timeshare Advice Centre UK on Facebook here. Timeshare Advice Centre US here

Follow Timeshare Advice Centre UK on Twitter here. Timeshare Advice Centre US here

Relevant websites for this article


Mark Jobling

Press contact Communications Director Communication +442039962044 European Consumer Claims

Related content

European Consumer Claims (ECC) are the UK & Europe’s leading timeshare release & claims specialists

ECC have helped thousands of timeshare owners from across the UK to release themselves from unwanted timeshares all over the world, and to recover money where possible.

We have expert timeshare release & claims consultants operating from a growing network of offices throughout the UK along with our Head Office located in Mijas Costa, Spain.

Our mission is to help timeshare owners who wish to rid themselves of unwanted timeshare (and the associated long-term fee commitments) and to recover monies wherever possible.

European Consumer Claims (ECC)

The Old Boathouse, 26 Thameside,
Henley-on-Thames, Oxfordshire, RG9 2LJ,