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Fred. Olsen Reservations Team

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Fred. Olsen Reservations Team

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  • Nearly 800 guests make the most of enhanced video calling booking system

    Nearly 800 guests make the most of enhanced video calling booking system

    Fred. Olsen Cruise Lines has expanded its video calling system throughout the Reservations team.

    The video reservations system was initially trialled in April 2023, but thanks to the success of the project, has now been rolled out further.
    The approach allows those viewing cruises online to request a video call, offering a face-to-face interaction with a member of the Fred. Olsen Cruise

  • Fred. Olsen Cruise Lines reinvents guest booking experience with launch of new video reservations system

    Fred. Olsen Cruise Lines reinvents guest booking experience with launch of new video reservations system

    Fred. Olsen Cruise Lines has unveiled a new video reservations system, allowing guests to contact its Reservations team via video call.
    The new system allows those viewing cruises online to request a video call, offering a face-to-face interaction with a member of the Fred. Olsen team.
    The system, being operated by video call specialists Talkative, automatically assesses whether the guest