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Press release -

Fred. Olsen Cruise Lines moves to e-ticketing

Following a successful trial of e-ticket production on late bookings, Fred. Olsen Cruise Lines will be introducing e-ticketing as standard on all tickets issued from Monday 25th July 2011.

Agents are advised that, initially, baggage tags will be despatched separately by post; however, with effect from mid-September 2011, tags will be included in the new-look A4 ‘Cruise Book’, which contains confirmation of all shore excursion choices, and will be sent directly to guests approximately eight weeks prior to departure, so that agents will not have to handle baggage labelling.

On receipt of e-tickets, agents can choose whether to e-mail them onto guests directly, or to print and post them out, depending on preference. E-tickets will be issued approximately seven weeks prior to departure, providing that all the necessary information and payments have been supplied. E-tickets are issued automatically on a daily basis from Monday to Friday although, in the case of fly-cruises, tickets may be issued nearer to the departure date.

Lol Nichols, General Sales Manager for Fred. Olsen Cruise Lines, said:
“We are delighted with the success of the e-ticketing trial, and are now confident in moving to the next stage of the roll-out process. More and more of our business is conducted electronically these days, and e-ticketing provides agents and customers with a quicker, more streamlined system, helping to save time and money, as well as reducing the over-use of paper.”

For any queries regarding Fred. Olsen Cruise Lines’ e-ticketing system, or to advise of a change of e-mail address, agents should contact Fred. Olsen at admin.enquiries@fredolsen.co.uk

Topics

Regions


Fred. Olsen Cruise Line operates in the UK with four intimately sized ships for a more personal cruising experience.

Contacts

Georgina May

Georgina May

Press contact Public Relations Executive Public Relations
Lauren Gardner

Lauren Gardner

Press contact Public Relations Manager Public Relations 07546807099

Fred. Olsen Cruise Lines

At Fred. Olsen Cruise Lines we are very proud of our smaller ships – Bolette, Borealis and Balmoral - and the imaginative and unusual itineraries they allow us to offer. Every cruise is hand-crafted from scratch by our team of in-house Journey Planners to make sure you are not only visiting the best destinations, but at the best time to experience them.

For us, it’s not just about where we go but how we take you there. We put as much time into planning scenic cruising as we do in choosing the destinations themselves. On board, our Signature Experiences showcase the history, culture, nature and flavours of the destinations you’ll visit – from Treats of the Region, where you can enjoy local delicacies, to our Sky at Sea star-gazing sessions where you can relax with a hot toddy out on deck while our astronomer talks you through the night sky.

Plus, with each ship carrying 1,300 guests or less, our ships are small enough for us to offer a warm, friendly and personal service where nothing is ever too much trouble, as we visit a host of exciting ports in every corner of the globe.

Fred. Olsen Cruise Lines
Fred. Olsen Cruise Lines
Fred. Olsen House, White House Road
IP1 5LL Ipswich, Suffolk
United Kingdom