Categories: customer service

28 January 2019 13:03

Go North East recognised for customer service excellence

The region’s biggest bus company, Go North East is continuing with its winning ways as its customer service team celebrates securing two finalist spots in the North East Contact Centre Awards.
A first in an industry that typically calls-in third party resource, the 12-strong in-house team is one of four in the running for the Dream Team of the Year accolade, after being selected by judges from

15 May 2018 10:57

Five decades on the buses for Go North East’s Roy

Reaching his 50-year milestone at Go North East, bus driver Roy Bellaries from Gateshead received a standing ovation on Friday evening (11th May) after his achievements and those of his long-standing peers were celebrated at the region’s largest bus operator’s annual Long Service Awards.
Joining Roy at the evening ceremony, were 40 team members from across the company who were being honoured fo