Christmas and New Year arrangements 2019/20

All council offices closed:
Tuesday 24 December at 3pm until Friday 3 January at 8.45am

Emergency council service
Over the holiday period the emergency out-of-hours service will operate as normal on 03457 565656 for all council services, including matters of child protection.

Sports & Leisure Facilities

Buckie Swimming Pool & Fitness Centre; Forres Swimming Pool & Fitness Centre, Keith Sports & Community Centre, Lossiemouth Sports & Community Centre

Closed: Tuesday 24 at 4pm to Thursday 26 December inclusive
               Tuesday 31 December to Thursday 2 January inclusive
Holiday timetable: Friday 27 to Monday 30 December inclusive
Normal timetable: From Friday 3 January
Swimming lessons resume Monday 6 January

Speyside Sports & Community Centre
Closed: Tuesday 24 at 4pm to Thursday 26 December inclusive
               Tuesday 31 December to Thursday 2 January inclusive
Holiday timetable: Friday 27, Saturday 28 and Monday 30 December inclusive
Normal timetable: From Friday 3 January
Swimming lessons resume Monday 6 January

Elgin Sports & Community Centre, Football pitches and pavilions:
Closed: Saturday 21 December to Sunday 5 January inclusive
Normal timetable: From Monday 6 January

Forres House Community Centre
Closed: Sunday 22 December to Sunday 5 January inclusive
Normal timetable: From Monday 6 January

Milne’s Fitness Suite, Fochabers, and Elgin High Sports Centre
Closed: Sunday 22 December to Thursday 2 January inclusive
Normal timetable: From Friday 3 January

Refuse and recycling
Household collections of residual waste (green bin) will continue three-weekly, with household collections of garden/food waste (brown bin) and recycling containers continuing fortnightly, over the festive period, as shown on your collection calendar. The exception to these collections is those which would be undertaken on 25 and 26 December, and 1 and 2 January. Revised dates are set out below.

Collections may be carried out earlier than normal, containers should be presented at their usual collection point for 7.30am.

Scheduled collection                                                          Revised collection

Weds 25 December (green bin/brown bin)                  Sat 21 December
Weds 25 December (recycling)                                      Sat 28 December
Thurs 26 December (green bin/brown bin)                  Sun 22 December
Thurs 26 December (recycling)                                      Sun 29 December

Weds 1 January (green bin)                                            Sat 28 December
Weds 1 January (brown bin)                                           Sat 4 January
Weds 1 January (recycling)                                            Sat 4 January
Thurs 2 January (green bin)                                           Sun 29 December
Thurs 2 January (brown bin)                                          Sun 5 January
Thurs 2 January (recycling)                                            Sun 5 January

The special collection and waste hotline will be closed from 3pm on Tuesday 24 December until 9am Friday 3 January.

Recycling centres will be closed on 22, 25, 26, 29 December, and 1, 2 and 5 January.

Public conveniences
Closed: Wednesday 25 and Thursday 26 December
              Wednesday 1 and Thursday 2 January

Car parks
St Giles and Batchen Lane multi-storey car park
Closed: Tuesday 24 December at 7pm to Thursday 26 December at 9am
              Tuesday 31 December at 7pm to Thursday 2 January at 9am
Alternative street level parking is available.

Libraries
24 December: Buckie, Elgin, Forres and Keith libraries will close at 3pm
                         Dufftown library will be open between 10am and noon
                         Lossiemouth library will be open between 10am and 1pm
                         Aberlour, Burghead, Cullen, Fochabers and Tomintoul libraries will be closed.

Normal opening hours: Friday 27, Saturday 28 and Monday 30 December, and Friday 3 and Saturday 4 January.

Closed: Wednesday 25 – Thursday 26 December
               Tuesday 31 December – Thursday 2 January

The mobile library service will not operate from Monday 23 December to Friday 3 January inclusive.

Registrars
Elgin office closed: Tuesday 24 at 3pm until Friday 27 December at 9am
                                   Monday 30 December at 4.30pm until Friday 3 January 2019 at 9am

Open: Strictly by appointment, Friday 27 and Monday 30 December for death registration purposes only.

Should a registrar require to be contacted urgently, call 07400 024342 or 07541 295181

Scottish Welfare Fund
Crisis grants under the Scottish Welfare Fund offers a service on Friday 27, Monday 30 and Tuesday 31 December.

Applications can be made online (www.moray.gov.uk/scottishwelfarefund) or by calling 03457 565656.

Closed: Wednesday 25 and Thursday 26 December
              Wednesday 1 and Thursday 2 January

Care at home service
Care at home will operate: Tuesday 24 December 8.45am – 3pm  
                                                 Friday 27 December 8.45am – 5pm
                                                 Monday 30 December 8.45am – 5pm
                                                 Tuesday 31 December 8.45am – 3pm

Existing care at home users will be provided with their normal level of service on 25 and 26 December, and 1 and 2 January.

You can make payments, report non-emergency faults and submit certain requests at www.moray.gov.uk