Delivering Inclusion: Celebrating Pride at Post Office

This article originally appeared in the Chartered Institute of Logistics and Transport’s Focus Magazine to celebrate Pride Month in June 2025. You can read the article online here.

At Post Office, inclusivity stands at the heart of community service across the nation. With 11,500 branches forming the UK's largest retail network, Post Office strives to ensure everyone feels welcome, including members of the LGBTQ+ community.

Since 2018, Post Office has maintained an active presence at Pride marches in London and Manchester. The organisation has extended its participation to Pride events in Belfast, Bolton, and Chesterfield - locations where many supply chain and logistics colleagues are based. Throughout June, all branches are offered Pride posters to display in support of local Pride celebrations.

Year-round inclusive workplace policies

Support for the LGBTQ+ community extends beyond Pride month. Post Office actively fosters diversity and inclusion through comprehensive workplace policies throughout the year. Several policies specifically support LGBTQ+ employees, including the Transitioning Equality Policy and an Adoption Policy designed to be inclusive of lesbian and gay parents. Additional policies creating an equitable working environment for all employees include Flexible Working, Dignity at Work, and the Equity, Diversity and Inclusion Policy.

Building an inclusive culture

Post Office commemorates significant dates such as LGBTQ+ History Month, Transgender Awareness Week, and National Coming Out Day through speaker events, internal gatherings and colleague-written articles. The organisation runs a series called 'Let's talk about...', providing a platform for colleagues to share personal stories. PRISM, the LGBTQ+ employee network, hosted a 'Let's talk about...LGBTQ+ awareness' session where over 100 colleagues gathered to hear coming out stories from across the business.

PRISM network: driving change

Established in 2016, the PRISM network - Post Office's LGBTQ+ and allies employee group - works alongside the Equity, Diversity and Inclusion Team to review policies and advise on strategies for creating an inclusive workplace. PRISM's efforts have earned external recognition, including being shortlisted for 'Outstanding LGBTQ+ Network' by the British Diversity Awards in 2023.

Supply chain and leadership

Russell Hancock, Supply Chain Director at Post Office, emphasises: "As Post Office Supply Chain Director I have continued to be a passionate and committed ally towards all within the LGBTQ+ community. Be it ensuring that all of our workplaces are inclusive and allow everyone to be their authentic self, to making sure opportunities within the workplace are there for everyone, or continuing to educate myself and others on LGBTQ+ issues and challenges. As an organisation we actively celebrate Pride with all our colleagues, you may even see one of our special Pride vehicles that operate across the country, sharing our advocacy for all."