News -
Post Office publishes tender for new retail technology provider
Post Office has published a tender to find a partner to replace the current Horizon system with a new, electronic point of sale (EPOS) solution.
This work is part of the wider five-year Post Office transformation plan which will deliver a digitally enabled, more sustainable business with better supported postmasters, products and services. There will not be any immediate changes to ways of working or systems and postmasters and partners will be involved throughout the programme.
A Post Office spokesperson said: “Post Office has a five-year plan to transform the organisation and deliver a ‘new deal for postmasters’. We are looking at Post Office’s technology and data strategically, to ensure that we reduce central costs and provide postmasters with the tools they need to serve their customers and run profitable branches. We are committed to moving away from Fujitsu and off the Horizon system and this tender is part of our plan to introduce a new IT system in stages for postmasters and strategic partners. We will continue to ensure we comply with public procurement regulations as we transform our technology.”
This tender – know as ‘Lot 2’ – can be accessed here.
This follows the tender for a new Horizon service provider – ‘Lot 1’ – which was published on 21st July - more details on Lot 1 can be accessed here.
