Press release -
Almost 6.5 million cash deposits made at Post Office in May, with cash transactions up across the board on 2024 figures
New figures released today (12 June) show that 6.47 million cash deposits were made across the Post Office network in May 2025.
Figures for May 2025 show that the value and volume of transactions are up across the board on 2024 numbers as customers increasingly look to Post Office as a trusted place to deposit and withdrawal cash.
Cash deposits were up 2.7% month-on-month (6.3 million, April 2025) and up 8.3% on last year’s figures (5.97 million, May 2024).
In May, personal cash deposits totalled £1.62 billion, up 4% month-on-month (£1.55 billion, April 2025). Again, figures were up significantly year-on-year, with a 10.7% increase in the value of personal cash deposits against May 2024 figures (£1.46 billion, May 2024).
In May, business cash deposits totalled £1.2 billion, up 1.4% month-on-month (£1.19 billion, April 2025) and up 0.7% year-on-year (£1.19 billion, May 2024).
In May, personal cash withdrawals totalled £962.46 million, up 4.7% month-on-month (£919.25 million, April 2025) and again strongly up 8.2% year-on-year (£889.22 million, May 2024).
Overall, personal and business cash deposits and withdrawals at Post Office totalled £3.82 billion in May.
Ross Borkett, Banking Director at Post Office, said: “The volume and value of cash transactions at Post Office branches in May was up both month-on-month and year-on-year across both business and personal customers. These are impressive figures and demonstrate that people are increasingly choosing post offices as a trusted location to deposit and withdraw their cash.”
Business cash deposits
Personal cash deposits
Personal cash withdrawals
Banking Hubs
As of 28 May 2025, 172 hubs have been opened in partnership between Cash Access UK and the Post Office. 226 Banking Hubs have now been announced by LINK with further openings planned for later this year.
For further data and analysis, visit https://corporate.postoffice.co.uk/cashtracker
About Post Office Cash Tracker and access to cash
Data included in this press release reflects cash services used under the Banking Framework. Over 30 banks and building societies are part of the Banking Framework which enables their customers to withdraw or deposit cash at any of the Post Office’s 11,500 branches. On 30 April 2025, Post Office announced that the Banking Framework agreement had been extended until the end of 2030.
[1] Figures for cash deposits value and cash withdrawals value by country have been rounded to the nearest million. This is why value figures per country will not add up exactly to the total for the UK.
Categories
About the Post Office
- With over 11,500 branches, Post Office has the biggest retail network in the UK, with more branches than all the banks and building societies combined.
- Post Office is helping anyone who wants cash to get it whichever way is most convenient. Partnership with over 30 banks, building societies and credit unions means that 99% of UK bank customers can access their accounts at their Post Office.
- Cash withdrawals, deposits and balance enquiries can be made securely and conveniently over the counter at any Post Office; and the biggest investment by any organisation or company in the last decade is being made to safeguard 1,400 free-to-use ATMs across the UK.
- Post Office is simplifying its proposition for Postmasters with a focus on its cash and banking; mails and parcels; foreign exchange; and; bill payments services.
- Research has found that visits to the Post Office help drive another 400 million visitors to other shops, restaurants and local businesses equating to an estimated £1.1 billion in additional revenue for High Street businesses.
- 99.7% of the population live within three miles of a Post Office; and 4,000 branches are open seven days a week.
