Press release -
Tap and Go parking arrives at Q-Park UK
Award winning parking provider, Q-Park UK has started the year by launching an innovative Tap and Go payment system. Q-Park customers who visit Central London parking facilities will be able to enter and exit without needing to visit the pay station using contactless technology. Q-Park is investing over £1m in the new technology which will be rolled out across the UK.
Q-Park has seen a significant rise in customers paying by card within the parking facilities. As contactless technology is widely available on mobile phones and credit cards, customers are becoming familiar with contactless payments, therefore resulting in Q-Park developing the new Tap and Go service.
Following on from successful Tap and Go trials in Europe, the bespoke technology has arrived in the UK. Tap and Go will allow customers to enter the car park quickly by tapping the contactless card at the entry barrier and again before exiting. A secure payment will be taken from the card holder after the visit.
Tap and Go is live at Q-Park Trafalgar, Q-Park Oxford Street, Q-Park Chinatown, Q-Park Marylebone and Q-Park Burlington. Q-Park Lane and other Westminster sites will be live by March 2016.
Adam Bidder, Managing Director of Q-Park comments “Q-Park is always looking at ways to improve the customer experience. We are very pleased to be able to invest in new technology and provide our customers quick and easy access when visiting Q-Park. We will continue to lead the parking industry by being at the forefront of development, adopting and embracing technology.”
“As a result of the installation of the new payment system, we will expect to see reduced queuing at the barriers and pay stations, and provide customers with a positive parking experience. We also hope to roll out Tap and Go quickly across all UK sites over the next two years.”
Topics
- Economy, Finance
Categories
- travel
- city centre
- car park
- contactless payment
- ccv
- parking
- payment methods
Q-Park is one of the leading providers of parking facilities in Europe, whether wholly-owned, leased, managed or in a hybrid business model. Q-Park is notable for its quality approach and has a portfolio comprising over 5.800 parking facilities and 800.000 parking spaces and has strong market positions in 10 North-West European countries; the Netherlands, Germany, Belgium, Great Britain, France, Ireland, Denmark, Sweden, Norway and Finland.
Q-Park arrived in the UK in 2001 and is now one of the UK’s leading car park companies with 60 car parking facilities housing some 50,000 parking spaces in key locations in the UK with over 12 million visitors every year. (Including Aberdeen, Birmingham, Croydon, Glasgow, Leeds, Liverpool, London, Manchester, Nottingham, Reading, Sheffield and York.)
Q-Park partner with many different organisations to offer discounted parking to their customers. One such organisation is SOLT (Society of London Theatres) where theatre goers are given a 50% discount when they visit a West End Theatre.
2015 North of England Excellence Awards Winners of Q-Park Rewards Loyalty App – Special Category Award for Innovation.
Q-Park has won a RoSPA Health & Safety Award and also holds 59 ParkMark Safer Parking Scheme accreditations, 15 European Standard Parking Awards (ESPA) and a Silver Investors in People Award.
Q-Park offer customers many complimentary services at their parking facilities which include free baby buggy and umbrella loans as well as jump starters and heart defibrillators in case of emergencies.
