High res image - Marlink - Service Desk

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High res image - Marlink - Service Desk

New integrated service desk to act as a single point of contact for all customer support
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  • New integrated service desk to act as a single point of contact for all customer support

    Marlink: New integrated first line Service Desk streamlines Marlink customer support

    Marlink has started the roll-out of a new integrated service desk to act as a single point of contact for all customer support across its entire connectivity portfolio and business critical solutions. Using ITIL (Information Technology Infrastructure Library) standards, Marlink has streamlined customer support by delegating ownership of the support lifecycle including ticket tracking...

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