Starbucks launch first of its kind training to support people who stammer
Starbucks introduce training for baristas around stammering; the first time a global brand has instituted training to support people who stammer.
Topics: Services, Consulting
-
-
Starbucks & The Name Thing
One of Starbucks USP is asking for a name. This has come under a challenge from STAMMA, the national charity for people who stammer, who are calling for a Day of Action on 26th October.
-
STAMMA recommends changes in GP appointment booking systems
STAMMA, the British Stammering Association, recommends changes in GP appointment booking systems nationwide after a survey showed that phone-only systems and lack of staff training cause people who stammer to face physical and mental distress, delayed appointments, and late diagnoses.
