Datix: Datix announces first installation in Belgium of its patient safety software

Bruges hospital AZ Sint-Lucas increases patient safety monitoring with Datix

Datix, the developers of patient safety software, announced today that The St Luke’s Hospital (AZ Sint-Lucas) is the first hospital in mainland Europe to implement its incident reporting software and complaints handling software to increase patient safety and reduce the number of complaints relating to medical errors.

Dr Daniel de Coninck, Medical Director at AZ Sint-Lucas first heard about the Datix system at a medical conference he attended in London. Dr de Coninck is actively involved in improving patient safety and the level of attention paid to the recording and monitoring of incidents and complaints in an attempt to reduce the number of medical errors in the hospital.

“The healthcare market in Flanders (Belgium) is relatively small therefore we have a limited number of computer programs designed for hospitals in this area of adverse event management. This means that Flemish hospitals tend to look towards the UK or USA for technology solutions. Datix operates in many countries and its software is used by the US military, in both Canada and Australia and by over 70% of the National Health Service in the UK,” said Dr de Coninck.

Datix was implemented in early November 2010 and by February 2011 all incidents and complaints will be held electronically and be available to medical staff. Niko Dierickx, Hospital Director at AZ Sint-Lucas added, “Datix means that complaints will be recorded centrally and doctors, service or department heads will investigate incidents in a unified fashion so avoiding possible errors. It will also help guard again potential litigation.”

AZ Sint-Lucas and Datix are now working on the translation of the software to enable the introduction of safety risk management software into other hospitals in Belgium.

About Datix

Datix has been a pioneer in the field of patient safety since 1986 and is today the leading supplier of software for patient safety, risk management, incident and adverse event reporting. Datix aims to help healthcare organisations build a culture and practice that drives excellence in patient safety. It recruits and retains people committed to the healthcare sector and continually invests in its software and services to ensure that it integrates best practice and learning.

Datix is focused on the health and social care sector. Its customers include public and private hospitals, primary care providers, GP surgeries, mental health and ambulance service providers. Its clients also include organisations delivering care home and domiciliary care services. Within the UK this includes more than 70% of the National Health Service. Internationally the Datix client base is growing rapidly and includes large scale deployments in Canada and the USA as well as clients in Europe and Australia.
Datix is headquartered in London, United Kingdom. To learn more, visit www.datix.co.uk or call +44 (0)20 8971 1971        

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