Global TM: Deutsche Telekom Undergoes First TM Forum Frameworx Implementation Conformance Certification Assessment

Deutsche Telekom’s process model to be certified against Business Process Framework (eTOM)

Deutsche Telekom AG is leading the industry as the first service provider to perform a TM Forum Frameworx Implementation Conformance Certification Assessment. Deutsche Telekom’s internal process model will be certified against TM Forum’s Business Process Framework (eTOM).

Deutsche Telekom will take leadership to reduce costs and risks for IT projects by requiring their suppliers to conform to TM Forum Frameworx. Deutsche Telekom will actively engage in the TM Forum’s collaboration program to define the Level 4 Business Process Framework (eTOM) elements. Furthermore Deutsche Telekom will contribute to the definition of reference processes which then are the basis for solutions provided by Frameworx compliant suppliers.

TM Forum’s Frameworx provides a blueprint for enterprise IT & processes for service providers, enabling all parts of the value chain to reduce risk, dramatically lower integration costs, and reduce time-to-market. Frameworx expands and integrates the Forum’s mature and successful NGOSS standards including Business Process (eTOM), Information (SID), and Application (TAM) Frameworks into an ITIL-aligned, full enterprise IT and process architecture.

TM Forum also offers Frameworx Product Conformance Certification, which allows suppliers to gain an independent assessment of an individual product’s conformance to the Frameworx standard. Independent certification by TM Forum coupled with standardized RFx templates being developed at the Forum enables the service provider community to substantially reduce the risk and costs associated with the procurement process.

Key Facts:

• TM Forum Frameworx Conformance Certification provides independent assessments of supplier’s individual products and service providers IT operations and architecture with respect to alignment with Frameworx, the communications industry’s only integrated business and IT architecture.

• Since the program was launched in May 2010, Comverse, Oracle, Huawei, ZTEsoft, Nokia Siemens Networks, ConceptWave, Amdocs, and Tribold products have received Frameworx Product Conformance Certifications.

• More than 1,200 individuals are now TM Forum certified practitioners in one or more of the Frameworx components, a 600% increase from 2009.

• TM Forum Frameworx is the result of extensive collaboration by the Forum’s 750-strong corporate membership through TM Forum’s collaborative R&D programs. Frameworx has been widely adopted by the global communications industry, and increasingly financial services and other verticals.

• Frameworx provides end-to-end service management by integrating common business processes, enterprise information, and applications into one unified solution.

• Frameworx allows IT departments to realize ITIL compliant implementations through the Business Process Framework (eTOM), which is now fully mapped to ITIL.

Quotes:

“The accelerating demand by service providers and suppliers for Frameworx Conformance Certifications illustrates that service providers are following standards-based processes themselves and also expecting their suppliers to provide standards-based solutions by default. With TM Forum Frameworx becoming a standard requirement of service providers for their operations and IT architecture, the ability to prove conformance to these standards is vital to the future of their business.” Keith Willetts, Chairman & CEO, TM Forum

“TM Forum’s eTOM standard is a key part of Deutsche Telekom’s IT strategy, allowing us to reduce both risk and costs. We intend to follow Frameworx best practices internally and expect our suppliers to do the same.” Steffen Roehn, Group CIO, Deutsche Telekom

Resources:

• For more information about Conformance Certification visithttp://www.tmforum.org/FrameworxConformance/7450/home.html

• See currently certified products athttp://www.tmforum.org/BestPracticesStandards/CertifiedConformant/7629/Home.html

• Learn more about Knowledge Certification athttp://www.tmforum.org/TrainingWebinars/KnowledgeCertification/4172/Home.html

• Take a Frameworx training course

• Visit the Frameworx web site at http://www.tmforum.org/Frameworx/1911/home.html

• Participate in the Frameworx on-line communities

• Press and analysts desiring a briefing to learn more about Frameworx should contact Geoff Devlin

• Subscribe to TM Forum’s press release RSS feed and newsletters

About TM Forum:
With more than 750 corporate members in 195 countries, TM Forum is the world’s leading industry association focused on enabling best-in-class IT for service providers in the communications, media and cloud service markets. The Forum provides business-critical industry standards and expertise to enable the creation, delivery and monetization of digital services.

TM Forum brings together the world’s largest communications, technology and media companies, providing an innovative, industry-leading approach to collaborative R&D, along with wide range of support services including benchmarking, training and certification. The Forum produces the renowned international Management World conference series, as well as thought-leading industry research and publications.

About Deutsche Telekom AG:
Deutsche Telekom is one of the world’s leading integrated telecommunications companies with over 131 million mobile customers, around 37 million fixed-network lines and nearly 16 million broadband lines (as of June 30, 2010). The Group provides fixed-network, mobile-communications, Internet and IPTV products and services for consumers, and ICT solutions for corporate customers and business customers. Deutsche Telekom is present in around 50 countries and has over 251,000 employees worldwide. The Group generated revenue of EUR 64.6 billion in the 2009 financial year – over half of it outside Germany (as of December 31, 2009). Further information is available on the Internet at: www.telekom.com

Global TM Forum Media Contact
Geoff Devlin PR Director
gdevlin@tmforum.org
+44 (0)7894 300 280

United States Media Contact
March Communications
Nate Hubbell
tmforum@marchpr.com
+1 617 960 9875