Sabre Travel Network: Sabre Travel Network Unveils New Graphical View in Sabre Red Workspace

Full Graphical Interface and New Capabilities to Increase Agent Efficiency and Productivity

Global travel technology company Sabre Travel Network (http://www.sabretravelnetwork.co.uk) has today unveiled its new graphical workflow for travel agencies using the company’s Sabre Red Workspace agency platform to book, ticket and manage business and leisure travel.

Building upon the existing graphical components of the award-winning Sabre Red Workspace, Sabre has simplified the shopping and booking process, allowing agents to book air, hotel, car and other suppliers using a fully-graphical workflow.

Designed for both experienced and novice agents, graphical view in the Sabre Red Workspace will save agents time and increase productivity by requiring fewer keystrokes and putting new tools at their fingertips.

“Graphical view gives agents another option within the Sabre Red Workspace to tailor their workflow based on their needs and preferences,” said Martin Cowley, Sabre Travel Network’s senior vice president in Europe, the Middle East and Africa. “Because of the increased speed and additional capabilities of graphical view, it will allow agents to do more in less time, making it a valuable tool for seasoned agents and those who are just starting out.”

Working in the graphical view of Sabre Red Workspace, agents will be able to:

• Shop and book air, hotel and car in a fully-graphical format
• Save time by using fewer keystrokes to complete a task
• Reduce training time for new agents from six weeks to two weeks
• Navigate graphical view from the keyboard, with a mouse or both
• Easily toggle back and forth between the classic ‘blue screen’ view and the new graphical view

“Graphical view will allow our agents to provide airfare quotes faster and more accurately, and deliver what customers want faster than booking engines and with a personal touch,” said Asad Siddiq, director of Gifto Travels LTD. “Training time for new recruits will also dramatically decrease meaning our new agents will start generating revenue faster than before. It will also benefit our experienced agents by reducing the number of keyboard strokes needed to complete a transaction.”

Some of the unique and new capabilities in graphical view include:

Calendar Shopping – agents can shop for air travel options using flexible dates

Map-Based Shopping for Hotels – agents have the flexibility to search by post code, address, area or point of interest and then click into the map for more information on the hotels or make a reservation

Email During Shopping - allows agents to email travel options to clients during shopping process

More Low Fare Options - makes low fare searches easy by providing agents more options from which to choose

Merchandising – graphical view makes it easier for agents to shop ancillaries and air extras

Command Line – agents can use traditional commands within the graphical view

Sabre is currently expanding its beta-test of graphical view to more than 50 agencies around the world, with plans to begin its global market release later this year. The new graphical view will be available in multiple languages including English, French, German, Italian, Spanish, Portuguese, Russian and Japanese. Further enhancements are planned for next year.

“When we announced Sabre Red in June last year, we promised customers we’d keep developing and delivering new and innovative tools they need to succeed and stay ahead of the market. Graphical view is just one example of how Sabre continues to offer industry leading technology to all of our customer segments,” said Cowley.

Graphical view builds upon and expands the initial graphical capabilities launched within the Sabre Red Workspace in July 2010. Since July, Sabre has upgraded more than 120,000 agents in more than 110 countries to the Red Workspace.

Sabre Travel Network is the world’s leading provider of high-performance travel solutions. By combining its unique expertise and leading technology, Sabre powers business performance across the travel industry. Sabre’s multi-channel merchandising and procurement solutions enable corporate and leisure agencies, corporate travel programs, airlines, hotels and other travel suppliers around the world to make money, save money and provide better customer service. Sabre Holdings connects people with the world’s greatest travel possibilities by retailing travel products and providing distribution and technology solutions for the travel industry.

Contacts

Sabre Holdings
Martin Ferguson, +44 20 8538 8576
Mobile: +44 7740 409 440
martin.ferguson@sabre-holdings.com