Press release -

Virgin Trains waves goodbye to the West Coast Mainline with all-star music video

  • Train operator bids fond farewell after 22 years with tongue-in-cheek video featuring Sir Richard Branson and Virgin Trains staff
  • The film takes viewers on one final Virgin Trains journey from 1997 to 2019 with a lip sync to the iconic (I’ve Had) The Time of my Life from Dirty Dancing
  • Also features cameos from stars of the ‘90s, Shaun Williamson (‘Barry’ from Eastenders) and Mr Blobby, plus familiar 2019 faces including Chris Kamara and drag icon Anna Phylactic

Virgin Trains has launched a tongue-in-cheek music video featuring founder Sir Richard Branson, celebrities from across two decades and a host of staff to wave goodbye to the West Coast Mainline, and celebrate its achievements as the UK’s longest running rail franchise.

The train operator is bidding a fond farewell to customers who have taken almost 500 million trips on its services since 1997. Virgin Trains is taking viewers on one final ‘journey’ with a two-minute video starting when the franchise began in 1997 and ending in 2019.

Featuring Richard and a cast of Virgin Trains employees who lip-sync to (I’ve Had) the Time of My Life from the iconic movie Dirty Dancing, it has been released to mark the final weeks of the Virgin Trains franchise, which is due to end in early December.

#TheFinalWhistle - 1997 to 2019

The video also stars some familiar faces from the ‘90s to present. From Crinkly Bottom’s most infamous resident, Mr Blobby, to Shaun Williamson, who made his name playing hapless Barry in Eastenders, with celebrity cameos for viewers to spot in between.

Commenting on the video’s release, Richard said: “Virgin Trains has led the UK rail industry for over 20 years, delivering faster journeys, ground-breaking innovation and award-winning customer service. Our 3,500 people are at the heart of the business and are the stars of this video, which celebrates the amazing work they have done to become the top-rated franchise in the UK today. We’ve had the time of our life serving our customers and wanted to celebrate the fun we have had with them since 1997.”

Over the course of our franchise tenure, Virgin Trains has nearly trebled passenger numbers, achieved consistent industry-leading customer satisfaction scores and introduced a fleet of tilting Pendolino trains. We have also led the field in tech innovation by automatically repaying people for delays, making digital tickets available for all fare types, introducing the ability to buy tickets on Amazon Alexa and launching our onboard entertainment streaming service, BEAM.

Phil Whittingham, MD, Virgin Trains, said: “Of course we’re extremely sad that Virgin Trains is disappearing as a train operator, but we wanted to leave as we entered: by having fun. We’re immensely proud of our track record over more than two decades and hope our customers enjoyed travelling with us as much as we enjoyed serving them.”

Kai Leung, an onboard Customer Service Assistant with Virgin Trains said: “I loved taking part in the film – it was great fun to celebrate everything we’ve achieved as a business over the past 22 years. I absolutely love my role at Virgin Trains and I’m sad to be saying goodbye; every day is different, and it’s a privilege to have a part in creating memorable experiences for our customers when they travel with us. We’re looking forward to continuing to serve customers on the West Coast when the new franchise starts in December.”

Watch the full video here: www.virgintrains.co.uk/22years or here: https://youtu.be/vrzv3a65X3w

Topics

  • Art, Culture, Entertainment

Categories

  • events & launches
  • trains
  • fun stuff

About Virgin Trains

Stagecoach and Virgin have worked in partnership to operate the West Coast inter-city route under the Virgin Trains brand, revolutionising travel on one of the UK’s key rail arteries. After operating this route for 22 years, Virgin Trains is due to hand over to First Trenitalia on December 8, 2019.

The network connects some of the nation’s most iconic destinations including Glasgow, Liverpool, Birmingham, Manchester and London.

Virgin Trains is committed to delivering a high speed, high frequency service, offering shorter journey times, more comfortable travel and excellent customer service. Customers have consistently rated Virgin Trains ahead of other long-distance rail franchise operators in the National Rail Passenger Survey (NRPS) commissioned by industry watchdog, Transport Focus.

Virgin Trains has a proud record of challenging the status quo - from introducing tilting Pendolino trains, to a pioneering automated delay repay scheme, introducing the industry-leading onboard entertainment streaming service, BEAM, and becoming the first franchised rail operator to offer m-Tickets for all ticket types.

Virgin Trains operated the East Coast route between March 1, 2015 and June 24, 2018. In that time, we invested £75m to create a more personalised travel experience, including over £40m in the existing fleet. Customers have benefitted from 48 additional services between Edinburgh and London every week, and an extra 22 Saturday services between Leeds and London – a total of 1.74 million additional seats since May 2015.

Visit the Virgin Trains Media Room - virgintrains.co.uk/about/media-room - for the latest news, images and videos.

Press Office: 0845 000 3333.

Contacts

Virgin Trains Press Office

Press contact 0845 000 3333