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Govia Thameslink Railway publishes 2015 Sustainability Report

Press Release   •   Dec 07, 2015 10:57 GMT

GTR has published its 2015 Sustainability Report, focusing on its positive contributions made in a range of areas, including local communities, the environment, its passengers, and employees.

In the report, GTR explains how it is working hard to become more integrated with its communities, reduce the effect it has on the environment and make GTR the natural choice of employer for existing staff and new recruits. Some highlights in the report include:

  • 2,000+ hours of staff time invested supporting communities and charities
  • Four industry awards won by staff
  • £1,000 of payroll giving by our teams
  • 40+ station partnerships across the network
  • 378 stakeholder events

GTR Chief Executive Officer, Charles Horton said:

“We are really pleased that we have been able to further support our communities, passengers and staff in ways which help to improve our network for everyone.

“Our work includes developing station partnerships, helping young people to gain employment skills, improving access to our services, increasing the number of cycle spaces, supporting more of our people as they fundraise for good causes and much more.

“We are keen to put our services and stations at the heart of the communities they serve and look forward to developing this work together over the coming year.”

The report can be downloaded at:


Notes to editors

For more information email or call

Southern and Gatwick Express press office: 0203 750 2030

Thameslink and Great Northern press office: 0345 470 0789

Govia Thameslink Railway

Govia Thameslink Railway (GTR) operates Thameslink, Great Northern, Southern and Gatwick Express services as follows:

Thameslink – Bedford to Brighton, Sutton, Wimbledon and Sevenoaks

Great Northern – London to Welwyn, Hertford, Peterborough, Cambridge and King’s Lynn

Southern – services between London and the Sussex coast (Brighton, Worthing, Eastbourne, Bognor Regis, Hastings) and parts of Surrey, Kent and Hampshire (Ashford International, Southampton, Portsmouth)

Gatwick Express – Fast, non-stop direct services between Gatwick Airport and London Victoria

GTR is now the largest rail franchise in the UK in terms of passenger numbers, trains, revenue and staff: GTR carries about 273 million passenger journeys per year, employs around 6,500 people and generates annual passenger revenues of approximately £1.3bn.

Details of the franchise:

22% of all UK passengers

6,500 employees

£1.3bn annual revenue

£237m passenger journeys

£50m investment to enhance all 239 stations

50% increase in capacity

1,398 new train carriages

10,000 additional morning peak seats into London

Free Wi-Fi at 104 stations

20,000 days of customer service training for frontline employees

£1m per year for local communities to spend on improvements at stations

The GTR investment programme for stations includes funding for more CCTV, toilet refurbishments, new retail facilities, help points and car park improvements – as well as plans for increased motorcycle storage and improved transport integration.,,