Details of a new interim timetable to provide a more reliable service for Thameslink and Great Northern passengers have been published today.
GTR has committed to running more peak hour trains and provide a more regular service when the new timetable starts on Sunday July 15.
This marks a significant stage in the recovery plan following issues resulting from the introduction of the May timetable due to industry-wide factors.
Improvements to Thameslink and Great Northern services have been made possible by increased efficiency of driver work schedules.
GTR this week announced a special compensation package that will entitle qualifying passengers affected by the disruption to a refund equivalent to the cost of one or four weeks’ travel.
Nick Brown, Chief Operating Officer of GTR said: “We apologise to passengers for the disruption caused by the introduction of the May timetable due to late approval of these routes. The new timetable provides passengers with a more robust and reliable service, gives priority to peak hour trains and seeks to reduce gaps in the service. We encourage passengers affected by disruption to seek compensation.”
For details of compensation visit www.thameslinkrailway.co.uk/delayrepay
Govia Thameslink Railway
Govia Thameslink Railway (GTR) operates Thameslink, Great Northern, Southern and Gatwick Express services as follows:
- Thameslink – services between Bedford and Brighton, Luton/St Albans and Sutton, Wimbledon and Sevenoaks
- Great Northern – services between London and Welwyn, Hertford, Peterborough, Cambridge and King’s Lynn
- Southern – services between London and the Sussex coast (Brighton, Worthing, Eastbourne, Bognor Regis, Hastings) and parts of Surrey, Kent and Hampshire (Ashford International, Southampton, Portsmouth)
- Gatwick Express – fast, non-stop direct services between Gatwick Airport and London Victoria