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GTR launches Passenger Security Awareness campaign

Press Release   •   Jan 30, 2018 10:27 GMT

Meeting passengers at Blackfriars

Govia Thameslink Railway (GTR) has today launched a programme of security awareness events for passengers. At a display stand on Blackfriars station’s north concourse this morning, the rail company’s Crime & Security team reminded passing passengers of the need for vigilance while they travel, and how to recognise and report anything suspicious. The team moves on to Brighton tomorrow (31 January from 7.00 to 9.00am) and then across the GTR network for 22 more events during 2018.

GTR Chief Executive Charles Horton, who attended the campaign’s launch event, said: “Passenger safety is our number one priority. We want people to feel safe, and be safe, when they travel with us. We also want them to know what to do if something doesn’t seem right. This campaign aims to get important messages about safety and security across, in a memorable way, to as many people as possible.”

Along with the well-known 'See, it, say it, sorted' catch-phrase about suspicious objects or behaviour, the campaign includes messages about crime on the railway such as pick-pocketing, criminal damage, cycle theft and staff assaults.

The team are taking their display around the biggest and busiest stations on the Thameslink, Southern and Great Northern networks on a continuous rolling programme of at least 24 station visits every year. Gatwick Airport and Finsbury Park follow in February, with East Croydon and St Albans in March.

Tony Holland, GTR’s Crime & Security Manager, said: “The more people we can encourage to think about their personal safety and security, the better, so we’re looking to arrange even more visits than the 24 planned so far. We’ll be asking passengers who can spare the time to take part in a short survey that will help them stay alert and help us measure how well our campaign is working.”

The team of safety and security managers and Rail Enforcement Officers are also handing out useful free security items such as personal attack alarms, cycle seat covers with anti-theft warning messages, and anti-theft bells to attach to bags.


GTR passenger Security Awareness events in 2018

Station Month Date Time - From/To
Blackfriars Jan 30/01/2018 0800 - 1000
Brighton Jan 31/01/2018 0700 - 0900
Gatwick Airport Feb 14/02/2018 1700 - 1900
Finsbury Park Feb 27/02/2018 0800 - 1000
East Croydon Mar 14/03/2018 0700 - 0900
St Albans Mar 16/03/2018 1600 - 1900
Luton Airport Parkway April 23/04/2018 0700 - 0900
Peckham Rye April 25/04/2018 0800 -1000
Luton May 23/05/2018 0700 - 0900
Balham May 08/05/2018 1700 - 1900
City Thameslink June 07/06/2018 0700 - 0900
Brighton June 21/06/2018 1700 - 1900
Bedford July 10/07/2018 1700 - 2000
East Croydon July 04/07/2018 1700 - 1900
Finsbury Park Aug 30/08/2018 1600 - 1900
Gatwick Airport Aug 23/08/2018 0800 -1000
King’s Cross Sept 26/09/2018 0700 - 0900
Blackfriars Sept 07/09/2018 1600 - 1900
London Bridge Oct 17/10/2018 1700 -1900
St Albans Oct 08/10/2018 0700 - 0900
Luton Airport Parkway Nov 22/11/2018 1700 - 2000
Blackfriars Nov 14/11/2018 0700 - 0900
St Pancras Dec 10/12/2018 0700 - 0900
Victoria Dec 19/12/2018 0730 - 0930

Notes to editors

For more information email or call

Southern and Gatwick Express press office: 0203 750 2030

Thameslink and Great Northern press office: 0203 750 2031

Govia Thameslink Railway

Govia Thameslink Railway (GTR) operates Thameslink, Great Northern, Southern and Gatwick Express services as follows:

  • Thameslink – services between Bedford and Brighton, Luton/St Albans and Sutton, Wimbledon and Sevenoaks
  • Great Northern – services between London and Welwyn, Hertford, Peterborough, Cambridge and King’s Lynn
  • Southern – services between London and the Sussex coast (Brighton, Worthing, Eastbourne, Bognor Regis, Hastings) and parts of Surrey, Kent and Hampshire (Ashford International, Southampton, Portsmouth)
  • Gatwick Express – fast, non-stop direct services between Gatwick Airport and London Victoria

GTR is the largest rail franchise in the UK in terms of passenger numbers, trains, revenue and staff. The operator carries about 326 million passenger journeys per year, and employs around 6,500 people. Its aim is to improve services across all four networks.

Ticket revenue is passed to the government, which pays GTR a fee to operate the franchise. The fee is adjusted according to how well the train service is performing.

Southern has the fastest passenger growth in the UK with numbers into London having doubled in 12 years - compared with the industry as a whole doubling over the past 20 years. Passenger numbers on GTR's other routes have also seen huge growth - at King's Cross they have increased among all operators combined by 70% in 14 years.

GTR has introduced more new trains in the past year than all other franchises put together, with 500 new carriages so far.

GTR's transformative RailPlan 20/20 modernisation programme incorporates the £7bn Thameslink Programme which will bring hundreds more daily services, increasing the number of trains though the central London core from up to 15 to 24 trains per hour. Network Rail has also launched a £300m programme to improve resilience across the GTR network.

Under RailPlan 20/20, GTR is modernising how it works, with new technology in use at our stations and on our trains, smartcard ticketing and a new, flexible on-board role on many Southern services. This ensures fewer cancellations, and with more staff on board our trains now than ever before, passengers are enjoying a much better level of on-board customer service.

The GTR investment programme for stations includes funding for more CCTV, toilet refurbishments, new retail facilities, help points and car park improvements – as well as plans for increased motorcycle storage and improved transport integration.,,,