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Tax gets digital with the launch of online Personal Tax Accounts

Press release   •   Dec 14, 2015 00:01 GMT

UK taxpayers will now be able to manage their tax affairs online with the official launch of Personal Tax Accounts.

By mid-December more than a million customers completing their Self Assessment will be directed to their online Personal Tax Account (PTA) which will:     

  • provide a clear and joined-up view of the tax they pay and benefits they are entitled to
  • enable customers to update their tax details as they occur in real time, removing the need to resubmit information
  • make it easier and more efficient to contact HMRC officials through services like web chat and virtual assistant.                                                                                                                           

The launch of PTAs is the latest step towards a fully digital tax service. ‘Making Tax Digital’, published today, sets out how HMRC’s bold digital future will be achieved by 2020.Two million businesses are already using their digital accounts and every business will have access to one by April next year.

Speaking at HMRC’s stakeholder conference in London, the Financial Secretary to the Treasury, David Gauke said:

“Giving customers the ability to manage their tax affairs online is our latest step towards a fully digital tax system. This government is determined to revolutionise how we deliver public services and the tax system is no exception.

“By 2020 HMRC will be a world-leading tax administration that is efficient, effective and easier for customers to use, enabled by £1.3 billion of extra investment announced in November’s Autumn Statement.”

Ruth Owen, Director General of Personal Tax, said:

“The launch of Personal tax Accounts is a ground breaking development for HMRC and our customers. Remember when you started banking online? Well, this is the equivalent shift in service for the majority of our customers wanting to do business with us online.

” We’ll be developing the PTA further so it will becomes the one place to go for all our customers to do business with HMRC.”

Making Tax Digital sets out four key foundations:

- Tax simplification

- Tax all in one place

- Making tax digital for individual taxpayers

- Making tax digital for businesses.

Notes to editors

  1. Between now and May 2016 HMRC will be adding new services to the PTA, including:
  • Improvements to the ‘Check your tax estimate service’ so customers can look a year ahead and back on their current, future and previous tax position
  • A new online payment and repayment service
  • Expanding the opportunity for non-Self Assessment customers to choose to stop receiving paper from us
  • Integrating the Tax Credits online service in time for the renewals of Tax Credits
  • Introducing change of circumstances for the Marriage Allowance service
  • Introducing the new National Insurance/State Pension service – a trial which started this month.

  2.  Follow HMRC Press Office on Twitter @HMRCpressoffice.

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Issued by HM Revenue & Customs Press Office

HM Revenue & Customs (HMRC) is the UK’s tax authority.

HMRC is responsible for making sure that the money is available to fund the UK’s public services and for helping families and individuals with targeted financial support.

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