Press release - 8 December 2015 11:34

Moray’s busiest website is looking for feedback to help up its game.

Already responses are flying in from a survey launched by Moray Council this week, which aims to define how and why residents and customers use its website.

Findings will help the council’s ‘Moray Connected’ development team make sure everyone gets more from their council services online, 24/7. This will include things like paying for council house rent, applying for certain benefits, reporting faults and repairs, applying for business licenses and more.

The survey is looking for positive and negative opinions about the current website, which was redesigned and launched in August 2015 and is currently undergoing a content review. Also, respondents will have the chance to tell the council what they want from any future website developments.

More information about the Moray Connected project can be found here, and the survey is now available online. Paper copies of surveys will be available in community centres, leisure centres and libraries from January.

Audio download here

Topics

Education

Regions

Scotland

Moray Council area stretches from Tomintoul in the south to the shores of the Moray Firth, from Keith in the east to Forres in the west. The council and its 4,500 employees respond to the needs of 92,500 residents in this beautiful part of Scotland, which nestles between Aberdeenshire and the Highlands.

Famous for its colony of dolphins, fabulous beaches and more malt whisky distilleries than any where else in Scotland, Moray is a thriving area and a great place to live.

Headquartered in Elgin, the administrative capital of Moray.

Contacts

Sharon Dunbar

Press contact Media and Communications Officer sharon.dunbar@moray.gov.uk 01343 563046

Peter Jones

Press contact Communications manager Press, public communications, social media, events, FOI, campaigns, crisis comms. peter.jones@moray.gov.uk 01343 563601

Related media

survey forms
License: Media Use
The content may be downloaded by journalists, bloggers, columnists, creators of public opinion, etc. It can be used and shared in different media channels to convey, narrate, and comment on your press releases, posts, or information, provided that the content is unmodified. The author or creator shall be attributed to the extent and in the manner required by good practice (this means, for example, that photographers should be attributed).

Moray Connected Survey Audio
License: Media Use
The content may be downloaded by journalists, bloggers, columnists, creators of public opinion, etc. It can be used and shared in different media channels to convey, narrate, and comment on your press releases, posts, or information, provided that the content is unmodified. The author or creator shall be attributed to the extent and in the manner required by good practice (this means, for example, that photographers should be attributed).
File format: .mov
Length: 1:50

Moray familymove in having been one of the first to apply for, be offered and accept a council property online.

THE Couper family is celebrating after receiving the keys to their new home - becoming one of the first families in Moray to apply for, be offered and accept a council property online.
The council’s ‘Moray Connected’ project puts people in control of managing their services on a 24/7 basis, from any online device. Earlier this year the project team launched a new service which allows Housing st

25 November 2015 10:38

Better than ever online help for housing queries goes live

User-friendly website re-design means council tenants who want to report a repair or pay their rent online, private landlords seeking registration, housing support and information on a range of topics is now more accessible.