​New digital tool launched for stroke survivors with communication difficulties

As many as 350,000 stroke survivors with aphasia, a common communication disability, are at greater risk of becoming lonelier and more isolated during the pandemic, according to the Stroke Association ⁽ⁱ⁾.While people across the UK have been able to keep in touch with their loved ones thanks to technology, the charity is now highlighting the struggle that stroke survivors’ with aphasia face getting online.

Aphasia is a language and communication disorder, of which stroke is the most common cause. There are 1.2 million stroke survivors’ in the UK and around a third (33%) have aphasia.⁽ⁱ⁾ Aphasia can affect a person’s ability to speak, read, write - and sometimes understand speech and use numbers. Aphasia affects language not intellect.

Janet Rockliffe, 61 from Kendal, has been living with aphasia for 26 years, after she survived a stroke.

Janet says: “Aphasia has impacted my life in every way. It can be isolating and frustrating. I think people still are not aware about aphasia and how it can affect people differently. Even during a normal day my communication can change due to fatigue. I find it make easier to communicate in the morning.

Technology has been a crucial part of Janet’s recovery. She adds: “I use the internet constantly and I have found it to be a lifeline. Before my stroke I was comfortable using computers but after my stroke my computer skills were destroyed. Family and adult college helped me to get online back online. It took a long time to build up to using the computer by myself.

“I am using technology more during lockdown to keep in touch with family. We are doing this by video calling each other regularly. It helps to see someone’s face as it makes it easier to communicate. With a video you can see the person’s expressions and if you can’t find the right word you can always show it.

“I would like to encourage people with aphasia and their families to get online. It could make a big difference in your life. When you first start you will might need support from your family or friends and it takes time to learn any new skill. Don’t be afraid to ask for help or for something to be repeated, that is the best way to learn. My tip would be to work through each section slowly. Don’t try to do everything at once.”

Juliet Bouverie, Chief Executive of the Stroke Association said: “When stroke strikes part of your brain shuts down and so does part of you. A third of stroke survivors have aphasia, which can rob you of your ability to read, write or speak. This pandemic has created an epidemic of loneliness, particularly among stroke survivors with aphasia. Everyone’s world has shrunk due to the pandemic but imagine the agony of being confined to the walls of your own head.”

Today the charity launches the ‘Getting Online for People with Aphasia’ guide, to mark Aphasia Awareness Month. The guide will:

• Equip stroke survivors’ who have aphasia with the skills they need to get online and use tools, such as Skype, WhatsApp, Facebook and Zoom, so they can keep in touch with family and friends
• Enable stroke survivors to connect with the stroke survivor community

This new digital guide has been designed following a UK-wide consultation of stroke survivors’ with aphasia ⁽ⁱⁱ⁾. It contains helpful information and step-by-step guidance on how to get online and search the internet. The guide uses aphasia-friendly text supported by pictures and key words. It can be used with a text reader and covers the use of many devices; computer, laptop, tablet and smart phone.

According to the Revealing Reality report (2019)⁽ⁱⁱⁱ⁾ commissioned by the charity, stroke survivors with aphasia said their disability was misunderstood by those close to them, as well as by the wider community. They also reported that isolation had negatively impacted their mental health and well-being, leaving them frustrated and low in confidence. The charity fears that aphasia may lead people to withdraw further from friends and family, putting them at even greater risk from isolation during the pandemic.

Juliet continues: “You don’t have to feel imprisoned by aphasia. This guide provides a vital lifeline and gives you the skills and confidence to get online. It’s particularly helpful for keeping in touch with loved ones, guiding you through things like video calling. Aphasia doesn’t go away and that’s why we’ve developed a tool to help overcome the challenges that you might face.

“It opens up a world of opportunities that may not have been previously accessible to stroke survivors with aphasia. I’m urging you to use and share this guide. If you’re a stroke survivor with aphasia who needs help getting the guide or would like a printed version, please contact our Stroke Helpline (0303 3033 100). Stroke is a lonely experience, but we’re here to support you to rebuild your life after stroke. The guide will also help you to access My Stroke Guide an online community of stroke survivors where you can share experiences, ask questions and find solutions.”

Kamini Gadhok MBE, Chief Executive of the Royal College of Speech and Language Therapists said: “We know that a third of stroke survivors have aphasia and problems communicating and understanding how to use those little things that we take for granted, such as online technology to keep in touch with others. Even being able to read a phone number can be a huge struggle. These barriers often leave individuals feeling isolated and alone, so this new tool will help them to stay in touch with loved ones, keep connected with friends and find support from the aphasia community.”

The ‘Getting Online for People with Aphasia’ guide is available at: www.stroke.org.uk/aphasiaonline. It is the first element in a suite of digital resources for people affected by aphasia which the Stroke Association are producing.

The Stroke Association is hosting an ‘Aphasia Chat’ on Tuesday 23 June at 11:00.
Go to: @TheStrokeAssoc to be part of the conversation. You’ll be able to connect with other stroke survivors’ with aphasia, ask questions and share tips about your recovery.