Samarbeid for en bedre flyplassopplevelse

Flyplasser over hele verden ønsker å skape en så god opplevelse som mulig for sine passasjerer. Men de deler også de samme utfordringene når det gjelder forsinkelser, uforutsigbare hendelser og lite effektiv bruk av ressurser. Et bedre samarbeid mellom flyplassens ulike avdelinger og ansatte er nøkkelen til å overvinne disse utfordringene.

Nylig gikk Københavns storflyplass Kastrup ut med at de har valgt å implementere flere løsninger fra Amadeus for å minimere forsinkelser og øke kapasiteten både på bakken og i luften gjennom bedre ruteplanlegging. Dette er viktig for at Kastrup skal nå sin ambisiøse målsetting om 40 millioner passasjerer innen 2040.

Vil du vite mer om våre løsninger som bidrar til at Kastrup når målet om å bli størst på flytrafikk i Norden? Les blogginnlegget nedenfor.

How Airport Collaborative Decision Making minimises delays and increases capacity

Airports have clear challenges to overcome, including flight delays, unpredictable events, and inefficient use of resources. Better collaboration among airport stakeholders is the key to overcoming these challenges and technology can be a key enabler in this respect.

Most recently,Copenhagen Airport has tackled these challenges by implementing Amadeus Airport Sequence Manager and our Airport Collaborative Decision Making (A-CDM) solutions. This technology will provide the airport with accurate and synched information on aircraft arrivals and departures to minimise delays and increase capacity. It’s all about synching up airports, airlines, ground handlers, and air traffic controllers to follow exactly the same steps on the same collaborative platform to work more efficiently together.

Information sharing is the foundation upon which the five key elements of A-CDM rest upon. They include:

• Collaborative management of flight updates
  Real-time information sharing between network operators and airports improves the quality of arrival and departure communications.
• Collaborative Decision Making in adverse conditions
  When unpredictable reductions of capacity occur, this element achieves collaborative management of those situations.
• Collaborative pre-departure sequence
  When an aircraft is ready to depart, this element helps airport stakeholders take into account operator preferences and operational constraints.
• Variable taxi time
  At complex airports, this is the key to predicting accurate take-off times.
• The milestones approach
  This element focuses on tracking the progress of a flight from the initial planning to the take off so airport stakeholders can achieve common situational awareness.

Our technology helps facilitate information sharing at airports, like Copenhagen, where they are actively working to improve operational performance and customer experience. We’ve already seen great results working together, and for them to become an A-CDM compliant airport is a great milestone in our journey together.