New citizen record system for the health, care and social work sector in the Municipality of Frederikshavn

In 2021, home care workers, social and healthcare assistants, visiting nurses and social workers in the Municipality of Frederikshavn will have a new record system to support their daily tasks with the municipality’s citizens.

The Municipality of Frederikshavn has purchased the electronic record system Columna Cura, which has already been implemented at four other local authorities in northern Jutland. Frederikshavn will thus become the thirty-third municipality in Denmark to choose the solution, which has been developed by the Danish software company Systematic.

The solution gives employees in the health, care and social sector access to a comprehensive digital record system, where employees can form an overview of the individual citizen’s needs and access key information – even when out on visits.

“When working with old, ill and vulnerable citizens, it’s important to focus on the citizen and spend as little time as possible looking at a screen. Therefore, Columna Cura is designed for use with the tablets that care staff often have with them when visiting citizens – but it functions just as well on a computer. We develop our solutions in close cooperation with the professionals who will be using them, and the system and the user interface are therefore the result of their input and needs,” says Henrik Jespersen, Senior Group Vice President at Systematic.

Explaining the choice of the Systematic solution, Rikke Albrektsen, Social and Health Director at the Municipality of Frederikshavn, says:

“After an extensive tendering process, we decided to implement Columna Cura as our future care system. The solution meets our needs well, and we’re looking forward to being supported in the daily work with our citizens. Care provision is important for us. The number of elderly citizens requiring help is growing, and we always need to be considering new ways of doing things. Here, we believe Columna Cura will be a big plus,” says the social and health director.

The other local authorities in northern Jutland which are already using Systematic’s citizen record system are the Municipalities of Hjørring, Thisted, Vesthimmerland and Aalborg.

In summer 2019, North Denmark Region chose Systematic’s electronic health record solution Columna Clinical Information System (CIS) for its hospitals, which is paving the way for a rewarding collaboration that can strengthen the social area and patient and elderly care throughout the region, believes Henrik Jespersen.

He is also aware that Region North Jutland possesses considerable experience with telemedical projects for which Systematic is supplying the infrastructure. And this too is supported by Systematic’s citizen and electronic health record systems.

“Our systems are designed to speak to one another, and it will promote the collaboration between the health service, the social area and the municipal care services when patients are discharged from hospital or psychiatric care for rehabilitation and support under the auspices of the municipality. At the same time, it will make patients feel part of a more holistic process, where they are at the centre. It means a lot for the municipalities that employees who are playing an important role among the most vulnerable citizens have powerful tools at their disposal to do their work,” says Henrik Jespersen.

According to the plan, the Municipality of Frederikshavn will implement the citizen’s record system at the beginning of 2021.

About Columna Cura

The solution which the Municipality of Frederikshavn has purchased is called the Columna Cura Suite, which comprises four modules:

• Cura Care for healthcare employees: Helps employees allocate and give the citizen the right care and treatment while ensuring correct and usable documentation.
• Cura Social for the social area: Supports core tasks within the authority which it carries out in relation to vulnerable and disabled adults.
• Cura Housing: Helps to ensure that employees can find suitable housing or accommodation for citizens in the municipality.
• Cura BI: Provides an overview of data across multiple levels, thereby supporting the planning and optimisation of working processes in the organisation.