Bury’s Adult Social Care rated ‘Good’ by CQC

Bury Council has welcomed a ‘Good’ rating from the Care Quality Commission (CQC), recognising strong person-centred care, effective partnerships and a clear focus on helping people live independently.

The independent inspection, which reviewed how well the council meets its duties under the Care Act 2014, found that services in Bury are performing well, delivering strong, person-centered care, and working effectively with partners across the borough.

The CQC rated Bury as ‘Good’ overall, with strengths identified across key areas including how the council collaborates with people to ensure equity in experience and outcomes, how support is delivered through strong partnerships and communities, and how safety and safeguarding are managed within the system.

The inspection also recognised strengths in leadership, highlighting effective governance, sustainability, and a strong focus on learning, improvement, and innovation.

The report points to tangible progress, including a significant reduction in waiting times, stronger safeguarding arrangements, and a greater focus on equality, diversity, and inclusion.

Inspectors found that residents are supported in a way that builds on their individual strengths, with services focusing on their goals and tailoring treatment and support to help people live as independently as possible.

The report highlighted Bury’s Integrated Neighbourhood Model, where health, social care and voluntary sector teams work together to support communities. This joined-up approach has demonstrated improved health outcomes and provided successful intervention and prevention measures through community-based services.

Bury’s strengths-based practice ensures that care is personalised, inclusive, and empowering, supporting residents to remain connected to their communities and maintain their independence.

Councillor Tamoor Tariq, Cabinet Member for Adult Care, said: “We’re proud that CQC has recognised adult social care in Bury as good – reflecting the strength of our staff, our partnerships, and the difference we make to people’s lives every day. This result belongs to our staff and partners, whose professionalism and compassion are clear throughout the report.

“It reflects how we work in Bury – through our LET’S Do It approach – working locally, together with partners, and focusing on people’s strengths and independence.

“We know there is more to do, particularly around waiting times and support for unpaid carers, and we are already taking action to improve.”

Adrian Crook, Director for Adult Social Care in Bury, said: “We are proud of this result, and I would like to thank all our staff, volunteers, partners and carers across the borough.

“We are continuing to learn and improve to best shape our services and support for the people we support, and our most vulnerable residents.

“We have made real progress, particularly in safeguarding, partnership working and reducing waiting times, and we are committed to maintaining this momentum.”

For residents, this means continued confidence that care and support in Bury is safe, personalised and focused on helping people live independently.