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ComAround at the HDI conference & expo 2014

HDI conference & expo is the industry's leading technical service and support conference with more than 2,400 elite professionals coming together. This year the conference takes place in Gaylord Palms Orlando in April 1-4.

ComAround is the market leader of web based self service in Scandinavia. ComAround has attended the first time as an exhibitor, and have met hundreds of Service Desk and IT Managers who is interested in Self Service and ComArounds product ComAround Zero™. Two of ComAround founders is in place, Magnus Holmqvist and Per Strand.

-  Many people we have met talk about KCS (Knowledge Centered Support) and Shift to left, says Per Strand, founder of ComAround.  ComAround talk a lot about Zero Level support, as a step prior to the First level support. The more established term I US seems to be “Level Zero”.

ComArounds product, ComAround Zero™, has been received with good response.

-  During our first 5-6 hours as exhibitors at the world's largest Helpdesk event, we have had a prospectus every five minutes that have chosen to test our 30 day trial. To me it shows the enormous interest in our product and it will be exciting to see where and how ComAround adventure in the U.S. continues.

Try ComAround Zero™ for free for 30 days!


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Topics

  • Data, Telecom, IT

Categories

  • self service
  • zero level support

Contacts

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