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RCI points owners' joy as compensation precedent set
RCI points owners' joy as compensation precedent set

Press release -

Big win for RCI Pure Points compensation claimants

Compensation breakthrough as Spanish firm of timeshare lawyers sets historic legal precedent

3 year battle

M1 Legal lawyer Adrian Peña Botello has been fighting a tough case against timeshare giant RCI over a Pure Points owner's compensation claim.

"I filed in Malaga Court Nine 3 years ago," says Adrian. "There were many delays and obstacles, but finally the judge ruled against RCI, and in favour of the clients."

Significant victory

"The factors that made this victory so significant," explains Andrew Cooper, CEO of European Consumer Claims (ECC), "are that the clients contract was with a company in the Isle Of Man called Crown Resorts. RCI were using that as a defence in court to say that it shouldn't come under Spanish jurisdiction.

"In 1999 Spain enacted legislation to protect consumers from high pressure timeshare sales. Many resorts ignored the rules and got away with it until claims companies arrived to help the consumers seek redress.


"The big timeshare companies didn't give up easily," says Cooper. "Their lawyers were very inventive when it came to finding reasons to avoid their paymasters' legal obligations. We fought every challenge and now these resorts are having to pay the compensation awards against them.

"In this case, giant exchange company RCI, sold the clients membership of a system called 'Pure Points'. RCI were hoping that the fact the company issuing the contract being based in the Isle of Man would mean that Spanish law did not apply and that in turn they would avoid paying the compensation claim.

Judge disagrees

"Fortunately for the clients, common sense prevailed," continues Andrew Cooper. "The judge said that if the contract was signed in Spain, and the documents referred to accommodation in Spain, then it will be governed by Spanish law.

"The case was then won on the grounds of 'lack of information'. The great thing for consumers is that it makes it difficult for a company to try the same excuses in the future. Jurisdiction will count as Spain, provided the contract was signed in Spain, or the inventory nominated in the contract is in Spain.

"The great thing for us as a timeshare claims firm, is that winning against giant international company like RCI demonstrates that justice works fairly here, regardless of a protagonist's resources."

Research before retaining a claims firm

Cooper warns that not all claims firms are the same: "If you want to investigate the possibility of a compensation claim, please don't just google and choose a firm at random. There are a shocking number of fraudsters in this space who will take your money but then disappear.

"If you know other owners who have already successfully claimed, then seek their guidance. There are also consumer associations who will be happy to advise you.

"You are also are welcome to get in touch with our team, for a free, confidential chat."

Related links




ECC provides timeshare claims services, expert advice and help

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E: (for client enquiries) EUROPE:  USA:

T: EUROPE: +44800 6101 512 / +44 203 6704 616.  USA: 1-8777 962 010

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Andrew Cooper background article can be read here


Mark Jobling

Press contact Communications Director Communication +442039962044 European Consumer Claims

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Timeshare Advice Centre is entirely independent of the Timeshare "industry bodies" and the Timeshare resorts/groups that fund them, so we offer genuine, unbiased advice.

Timeshare Advice Centre has its UK Office in Henley-on-Thames, supported by a network of regional offices throughout the UK.

We are a genuinely independent organisation with no connection to the Timeshare "Industry bodies", Resorts, Management Groups, "Resellers" or Exchange networks which benefit (directly or indirectly) from the Timeshare fees that you pay - so the advice and help we offer is genuinely unbiased.

The team at Timeshare Advice Centre have a wealth of experience in all types of timeshare, points and "fractional" schemes and has the legal means of releasing you from unwanted contracts and/or claiming compensation for mis-selling.

Timeshare Advice Centre (TAC)
The Old Boathouse, 26 Thameside,
Henley-on-Thames, Oxfordshire, RG9 2LJ,