European Consumer Claims CEO Greg Wilson on ITV Tonight Programme - Exposing Retirement Property Concerns

Retirement properties under the spotlight on ITV

Our CEO Greg Wilson was featured on ITV's Tonight programme which aired Thursday October 8th 2026 at 7.30pm, discussing the problems facing retirement property owners.

The ITV's Tonight programme, "Buyer Beware: Retirement Properties", brought national attention to the concerns surrounding retirement property ownership.

We were delighted that our CEO was invited to contribute to this important discussion, highlighting an area of consumer protection that deserves far greater attention.

For many people, purchasing a retirement property represents security, independence and peace of mind.

But what happens when the reality doesn't match what they were told?

Some retirement property owners have encountered:

• Unexpected service charges and ongoing financial commitments.
• High exit or resale fees that weren't fully understood at the time of purchase.
• Difficulties selling their property when circumstances change.
• Disappointing resale values compared with their original expectations.
• Misleading sales information or important details that weren't clearly explained.

For owners and their families, the financial consequences can be significant.

WATCH THE ITV TONIGHT CLIP

If you would like to watch the full episode, go to: https://www.itv.com/watch/tonight/1a2803

Who is ECC?

At European Consumer Claims, we help consumers understand their rights and explore whether they may have grounds to pursue a claim. Were you mis-sold a property in the Retirement, Park Home or Timeshare sector?

If you purchased a property interest and feel you weren't given the full picture, it's worth having your circumstances reviewed.