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Professionals:  The ECC team are currently handling a portfolio of over a hundred million pounds in timeshare claims
Professionals: The ECC team are currently handling a portfolio of over a hundred million pounds in timeshare claims

Press release -

Timeshare claims. Is the reward worth the effort, money and time?

Large numbers of unhappy timeshare owners are desperate for a way to break free from burden of their contracts. For many who bought in Spain there is the tempting possibility of not just escaping, but also suing for compensation. But is it too good to be true?

Legal background

Timeshare companies deliberately broke the law for decades and that they should pay for that arrogance is beyond question. They ignored rules designed to prevent them high pressure selling customers into financial decisions that could have a devastating impact on their lives. Resorts knew that the Spanish legal system is archaic and all but impossible for normal people to navigate in order to sue for compensation

This defensive barricade of bureaucracy was considered by timeshare companies to be insurmountable protection against litigation

Firms like European Consumer Claims (ECC) decided there was a market for providing the expertise needed to work with the Spanish legal system, overcome legal trickery by timeshare company lawyers, and obtain financial justice for victims

Floodgates open

Following the first successful compensation award in 2015 the floodgates opened. The leading timeshare companies in Europe have been sanctioned to the tune of hundreds of millions of pounds, awarded to the victims of their illegal sales practices. It has pushed the European timeshare industry to the point of financial collapse

People trapped in expensive, constricting timeshare contracts not only had a way to get out of the contract, but in many cases be financially compensated for being mis-sold into membership in the first place

A chance to escape, and be compensated? This was the perfect scenario and timeshare members couldn't believe their luck. There was a virtual stampede for the services of claims firms

After the honeymoon

With so many timeshare owners queueing up to claim against the resorts who had taken advantage of them, there was soon a shortage of skilled professionals to service them

A number of firms emerged who were not really qualified. They were more greedy than dishonest: eg they wouldn't steal money and would try their best, but often they would fail through lack of experience

There were also outright con artists. These people would pretend to be a claims firm and take the client's money but then disappear

Both of the above would leave the client out of pocket, and it was difficult to tell which firms could actually secure genuine compensation awards. Add to that the waiting time between paying for the service, and actually being awarded the money

Suddenly everything seems unclear, especially when people see the constant barrage of disingenuous negative publicity around timeshare compensation claims, sponsored by the Resort Development Organisation (RDO)

So, should you claim, or not?

There are 4 factors to take into account when making this choice:

  • Do you genuinely qualify for compensation? You can check this here. If you are still in doubt (maybe you don't fit the obvious ones, but were still mis-sold) then seek independent advice from a source you know to be credible
  • Can you be sure that you are dealing with a genuine company? There are sites with advice on how to do your own research, and also volunteer consumer associations who will give you reliable advice on this
  • Can you afford the fee? This is one of those 'speculate to accumulate' moments. Provided you are definitely owed compensation, then spending the money will give you a significant return. Respectable claims companies will only take your case if it is almost a certainty. The success rate of ECC for example is close to 100%. However it goes without saying that you have to weigh your personal finances about paying the initial legal fees
  • Can you afford the wait for the compensation? You must be prepared to wait for the legal process to play out. This is getting quicker all the time, but in some cases it can take 18 months or more

Advice

For a free, confidential chat about your relinquishment or compensation claim options, get in touch with our team at ECC. Monday to Friday, during business hours.

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ECC provides timeshare claims services, expert advice and help

E: (for media enquiries): mark.jobling@ecc-eu.com

E: (for client enquiries) EUROPE: info@ecc-eu.com  USA: info@europeanconsumerclaims.com

T: EUROPE: +44800 6101 512 / +44 203 6704 616.  USA: 1-8777 962 010

Monday to Friday: UK timings: 9am-8pm. Saturday/Sunday closed.  USA 9am -8pm EST.  Sunday closed

Follow European Consumer Claims on Facebook here

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Follow European Consumer Claims on LinkedIn here

Follow European Consumer Claims on Medium here

Follow European Consumer Claims on YouTube here

Follow European Consumer Claims on Newsdesk here

Follow Andrew Cooper (CEO of European Consumer Claims) on Twitter here

Andrew Cooper background article can be read here

Contacts

Mark Jobling

Press contact Communications Director Communication +442039962044 European Consumer Claims

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European Consumer Claims (ECC) are the UK & Europe’s leading consumer claims specialists

ECC have helped thousands of consumers from across the UK to release themselves from unwanted holiday ownerships all over the world, and to recover money where possible.

We have expert holiday ownership release & claims consultants operating from a growing network of offices throughout the UK along with our Head Office located in Mijas Costa, Spain.

Our mission is to help holiday ownership owners who wish to rid themselves of unwanted holiday park or timeshare ownerships (and the associated long-term fee commitments) and to recover monies wherever possible.

European Consumer Claims (ECC)

The Old Boathouse, 26 Thameside,
Henley-on-Thames, Oxfordshire, RG9 2LJ,
UK