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Can you or can't you?  See the guide below for a definitive guide
Can you or can't you? See the guide below for a definitive guide

Press release -

Do you qualify for timeshare compensation? A quick guide:

With hundreds of thousands of mis-sold timeshare owners keen to claim compensation whilst escaping the burden of their memberships, fraudulent claims firms are seeking to take advantage. Read on to see if you actually qualify for compensation, or if you would be throwing money away by trying.

Why compensation?

Timeshare companies have been ignoring protective consumer laws for over a decade, and now they are paying the price. It was no accident on their part, but a calculated decision to profit at the expense of sometimes vulnerable consumers.

Claiming compensation is the right thing to do if you were mis-sold. Possibly you ended up with great holidays but that doesn't excuse the illegal way timeshare companies did business. Some people made financial choices, under these illegal conditions, that ruined their lives.

Scam companies

"Unfortunately the nature of the timeshare business is that it does attract unscrupulous people," explains Jayne Niven, contracts specialist with European Consumer Claims (ECC). "This was true when it was being sold, in the peak timeshare years of the 80s and 90s, and it is true now with the current explosion of compensation awards for mis-sold consumers."

Timeshare owners often find themselves bombarded with calls from dubious companies offering them a fortune in compensation and freedom from their timeshare commitments. The fraudulent companies do not care whether their targets will ever get compensation or not, and have no problem with giving dishonest information in order to garner fees.

Do I qualify?

Generally speaking (with notable exceptions) to qualify for timeshare compensation you need to have bought in Spain, and on or after the 5th of January 1999. Then if one or more of the following conditions apply to you, you have a valid compensation claim:

  • You paid any money to the timeshare company either on the day or within the cooling off period
  • Your contract was for over 50 years
  • Your membership is floating weeks or points

"The above conditions mean you ARE entitled to claim, but not fitting them does not necessarily rule you out," says Andrew Cooper, CEO of ECC. "There are other situations in which timeshare owners can claim compensation, including for example many Azure (Malta) owners who bought with finance.

    "If you don't fit the automatic qualifications, then don't just take the word of a company who cold calls you to promise compensation awards, check your personal eligibility with experts.

    "There are several independent timeshare consumer associations who will give you accurate advice.

    Or you can contact our team, for a free, no obligation chat."

    Related links




    ECC provides timeshare claims services, expert advice and help

    E: (for media enquiries):

    E: (for client enquiries) EUROPE:  USA:

    T: EUROPE: +44800 6101 512 / +44 203 6704 616.  USA: 1-8777 962 010

    Monday to Friday: UK timings: 9am-8pm. Saturday/Sunday closed.  USA 9am -8pm EST.  Sunday closed

    Follow European Consumer Claims on Facebook here

    Follow European Consumer Claims on Twitter here

    Follow European Consumer Claims on LinkedIn here

    Follow European Consumer Claims on Medium here

    Follow European Consumer Claims on YouTube here

    Follow European Consumer Claims on Newsdesk here

    Follow Andrew Cooper (CEO of European Consumer Claims) on Twitter here

    Andrew Cooper background article can be read here


    Mark Jobling

    Press contact Communications Director Communication +442039962044 European Consumer Claims

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    Timeshare Advice Centre is entirely independent of the Timeshare "industry bodies" and the Timeshare resorts/groups that fund them, so we offer genuine, unbiased advice.

    Timeshare Advice Centre has its UK Office in Henley-on-Thames, supported by a network of regional offices throughout the UK.

    We are a genuinely independent organisation with no connection to the Timeshare "Industry bodies", Resorts, Management Groups, "Resellers" or Exchange networks which benefit (directly or indirectly) from the Timeshare fees that you pay - so the advice and help we offer is genuinely unbiased.

    The team at Timeshare Advice Centre have a wealth of experience in all types of timeshare, points and "fractional" schemes and has the legal means of releasing you from unwanted contracts and/or claiming compensation for mis-selling.

    Timeshare Advice Centre (TAC)
    The Old Boathouse, 26 Thameside,
    Henley-on-Thames, Oxfordshire, RG9 2LJ,