GTR response to spring 2018 national rail passenger survey

Responding to today's publication of the National Rail Passenger Survey, conducted between January and mid-March 2018, a Govia Thameslink Railway spokesman said the company would take on board the findings of the survey and added:

“Our focus remains on restoring reliability to Thameslink and Great Northern following a very difficult few weeks for passengers.

"On Southern, services are performing much better since the introduction of the new timetable.”

The report can be read here.

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