GTR response to Transport Select Committee report

STRICTLY EMBARGOED TO 00:01 HOURS ON TUESDAY 4 DECEMBER 2018

Responding to the Transport Select Committee’s report into the May timetable changes (also embargoed as above), Patrick Verwer, Chief Executive of Govia Thameslink Railway, said: 

“We acknowledge the report by the Transport Select Committee into the industry-wide issues surrounding the introduction of the May timetable.

“We have made some significant improvements, particularly in providing information for passengers, following a preliminary investigation by the industry regulator, the Office of Rail and Road.

“We are very sorry for the disruption the May timetable caused and have already processed compensation claims for 68,000 season ticket holders, with the deadline for claims extended to 31 January 2019.

“Since July, services on Thameslink and Great Northern have become more stable and reliable. Next week we will begin to introduce 200 mainly off-peak services to complete the phased roll-out of the May weekday timetable, bringing the total number of daily weekday services to 3,600.”

ends