Passengers have Christmas parcelled up with smart station lockers

InPost users don’t need to stay at home for a delivery, make arrangements with neighbours, collect during specific opening hours, or risk a parcel being purloined from their doorstep. They simply use a QR code, provided to their phone by InPost, to open the locker at a convenient time.

The lockers can also be used to return items to more than 150 retailers. There is no need to print a label – InPost simply sends a QR code to the customer’s phone, which is scanned at the locker. The compartment pops open and the customer puts the parcel in. It’s that easy.

A send service is also available for customers posting parcels to relatives or friends - especially convenient for this time of year.

The lockers are also fitted with built-in cameras and canopies for weather protection ensuring that parcels stay safe and secure.

There are now 71 stations with InPost lockers [see full list in Notes to editors below]. They are proving so popular that InPost are proposing not only more suitable locations on the GTR network, but also adding more modular units at several stations that already have lockers.

GTR’s Commercial Director David Gornall said: “Demand for online shopping soared as a result of the pandemic and is only set to continue. With lockers currently at a range of our stations, from small to large, we’re looking forward to expanding these services across many others in 2023. InPost parcel lockers provide the ultimate convenience for customers to pick up, return or send their parcels whilst commuting. It’s a quick and easy service, ensuring customers can fulfil all their parcel needs in one journey. Increasing the number of lockers available allows us to make our customers' lives easier - especially in the run-up to Christmas.”

Michael Rouse, CEO at InPost International, said: “Convenience has never been more important to consumers, particularly now that many aspects of our lives – from train travel to shopping habits – have been changed since the pandemic. We know that it can be exceptionally frustrating to have to stay home for a parcel delivery, or waste valuable lunch break time standing in queues to return items. That’s why we’re thrilled to join forces with Govia Thameslink Railway and see our parcel lockers rolled out at over 70 train stations. Not only will this significantly boost convenience – offering passengers a quick and easy way to collect and return their parcels as part of their daily commute or journey across the rail network – it will also help to reinforce the stations as hubs for the local communities.”

Ends

Notes to editors

About InPost

InPost is Europe's leading automated parcel machine (APM) service provider, which is reshaping the cost efficiency, convenience, and sustainability of last mile e-commerce deliveries. Founded in 1999 and listed on the Amsterdam Euronext, InPost aims to redefine the status quo by promoting the benefits of out-of-home deliveries. Through the network of 24,000 APMs across Poland, France, the U.K, Italy, Benelux, Spain and Portugal, the company delivered 518 million parcels in 2021 alone.

Out-of-home delivery is set to reshape e-commerce. As the era of cheap home deliveries comes to an end, parcel lockers provide a more convenient solution which keeps costs low for both consumers and merchants alike.

For more about InPost services: https://inpost.co.uk/

Govia Thameslink Railway stations with InPost lockers

Beds: Arlesey, Bedford, Biggleswade, Luton, Luton Airport Parkway, Sandy

Cambs: Huntingdon

Herts: Baldock, Cuffley, Elstree & Borehamwood, Harpenden, Hatfield, Hitchin, Potters Bar, Radlett, Royston, St Albans City, Stevenage, Welham Green

London (north): Crews Hill, Cricklewood, Enfield Chase, Gordon Hill, Grange Park, Hadley Wood, Hornsey, Mill Hill Broadway, New Barnet, New Southgate, Winchmore Hill

Kent: Ham Street

London (South): Beckenham Hill, Carshalton, Cheam, Coulsdon South, Coulsdon Town, Hackbridge, Kenley, Mitcham Junction, Morden South, Purley, Purley Oaks, Sanderstead, South Croydon, South Merton, Sutton, Wandsworth Common, Wimbledon Chase

Surrey: Ashtead, Chipstead, Dorking, Epsom Downs, Horley, Kingswood, Oxted, Redhill, Reigate, Salfords, Tattenham Corner, Upper Warlingham, Whyteleafe, Woldingham

East Sussex: Cooden Beach, Hurst Green, Wivelsfield

West Sussex: Aldrington, Bognor Regis, Chichester, Haywards Heath, Horsham, Littlehampton