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With restrictions easing and the rules around leisure travel becoming more relaxed, rail operator Southern has been reaching out to local communities to support those with additional needs who may be nervous about using the railway again. Working with its partner of over five years, The Aldingbourne Trust, Southern has completed pilot sessions at Hove and Arundel stations to re-familiarise pas
New Accessible Travel Policy sees disabled passengers help train colleagues across Great Northern, Southern, Thameslink and Gatwick Express, to create a more accessible railwayCustomer service teams at Britain’s biggest rail franchise have pledged to make travelling by train easier for millions of people who need help and assistance when they return to the railway in the coming weeks and month
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