On International Stammering Awareness Day, STAMMA launches the 'End the Phone Call Nightmares' campaign, urging businesses to adopt free training to improve accessibility for people who stammer, preventing call mishandling and ensuring compliance with legal duties for disabled customers.
STAMMA are launching ‘End Phone Call Nightmares’ campaign, on 22nd October, claiming that millions of calls made by people who stammer are mishandled every year. Businesses have a legal duty to anticipate and act on the needs of disabled customers so they can access services. Despite this, the report found that 65% calls reported in their survey were mishandled.
THRYVE, a tech recruitment consultancy, is celebrating its’ 10th birthday with the announcement of a corporate partnership with the award-winning charity STAMMA, the national charity for people who stammer in the UK.
